Audio Visual Manager Lazio

Audio Visual Manager
Roma
Lazio, Lazio

Are you passionate about **Audio-Visual Integration and Design?

** Do you have a knack for building strong client relationships?

If you're based in Italy and looking for a dynamic role that combines technical expertise with account management, we want to hear from you!

You must speak Italian and English for this role.

**About the Role**:

As a **Technical Account Manager**, you'll play a key role in managing relationships with clients, consultants, and technical teams.

You'll be the go-to expert for AV solutions, introducing our cutting-edge products and ensuring they are smoothly integrated into client projects.

This is a role for someone who loves both technology and people, as it requires technical know-how and excellent communication skills.

**What You'll Do**:

- Build and maintain strong relationships with at least 75% of our consultants and technical managers.

- Introduce and explain the benefits of new products, keeping clients up-to-date with the latest innovations.

- Collaborate with clients to discuss their product needs and any potential improvements.

- Conduct research into product groups as requested by our marketing team.

- Proactively follow up on completed projects and maintain ongoing communication.

- Assist consultants and dealers with their project or tender needs.

- Troubleshoot on-site when needed, providing hands-on support.

**Other Responsibilities**:

- Deliver technical training sessions on-site when requested.

- Support dealer and trade shows, as well as events

- Help resolve technical issues, particularly when more than 10 support requests are logged without a clear solution.

- Ensure technical documentation is correctly translated, if necessary.

**About You**:

- 5-10 years of experience in AV integration and design.

- Strong technical background in the AV industry.

- A Bachelor's degree in Electronics (preferred).

- You're proactive, solutions-oriented, and enjoy working with both technology and people.

- **You must speak Italian and English.

**What We Offer**:

- Competitive industry-leading salary.

- Extensive training programs to support your growth.

- Company car, laptop, and mobile phone.

- The opportunity to travel and work closely with a wide range of clients.

**Reporting**:

- Provide monthly reports on client visits and technical support activities.

- Share insights on pre-sales, post-sales, and marketing efforts.

- Keep the team informed of on-site troubleshooting and project updates.

If you're excited about working in a fast-paced, innovative environment and are ready to bring your AV expertise to a new level, we'd love to hear from you!

Please speak to Louise Wright Director Audio Visual Technical Recruitment