Automotive Rental Advisor Lazio

Automotive Rental Advisor
Roma
Lazio, Lazio

Company Description MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI's deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. Job Description Are you an Automotive fan? Do you enjoy providing the best solutions for customers and are interested in vehicle leasing or fleet management services? Would you like to be part of a renowned Automotive company, applying your professional skills and gain experience? Then we might be looking for you MSX is looking for an Automotive Rental Advisor , who will be involved in a B2B activity where, in accordance with the customer's directives and tools, will arrange replacement vehicle services for short term purposes. Our new Automotive Rental Advisor will ensure a high level of service to the drivers who have signed a rental agreement with our Customer by identifying the feasibility of providing replacements for each request and prioritizing customer satisfaction. Tasks Contain Manage client requests for replacement and pre-assigned vehicles; Process and resolute cases reported by customer care team on specific needs and disservices; Ensure the correct execution for provision of replacement vehicles through given directives; Follow the given order of priority for the choice of suppliers of replacement cars; Communicate directly with the project coordinator on the ongoing activities. Qualifications We would love to welcome a new colleague with excellent communication and problem solving skills. Our ideal candidate has: Bachelor's degree in Economics or similar; 1 year of experience in the Automotive sector in other roles; High level of computer literacy; Adaptability and Flexibility; Good planning and organization skills; Ability to work in a team; Ability to take initiative; Languages: Italian and preferably English. Working Pattern Location: Rome Hybrid 40 hours per week, internship Additional Information We offer professional growth first. The compensation package will be discussed during the interview and related to the actual experience and skills gained. You can learn more about MSX International on our website: www.msxi.com About MSX With over 5, 000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans: Consumer Engagement Parts, Accessories & Service Performance Actionable Insights Diagnostics & Repair Enhancement Warranty and Repair Efficiency Technical Information Learning Solutions Sales Performance Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market. To learn more about MSXI, please visit https://careers. msxi.com. MSX International is a company that guarantees equal opportunities and is positively committed to building a truly diverse workforce. This announcement is addressed to both sexes, according to the laws 903/77 and 125/91, and to people of all ages and all nationalities, according to the legislative decrees 215/03 and 216/03. Only selected candidates will receive a direct response. J-18808-Ljbffr