Aws Cloud Or Azure Cloud - Service Owner Montà

Aws Cloud Or Azure Cloud - Service Owner
Montà
Piemonte, Montà

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AWS Cloud or AZURE Cloud - Service OwnerUbicación: España

Empresa: AXA Group Operations

AXA GROUP OPERATIONS: AXA Group Operations is a key part of AXA, a leading global insurance and asset management company.

AXA Group Operations plays a crucial role in supporting AXA's various business lines and entities around the world by providing technology and innovation services: Cloud, Data, Cybersecurity, Software Engineering. . .

CONTEXT AND TEAM The "Move AXA to the Cloud" program is an ambitious global AXA journey.

The objective is to move the majority of the existing application landscape (more than 20, 000 servers to be migrated from 2022 to 2026) to a secure hybrid cloud infrastructure as well as to standardize and de-duplicate existing infrastructure.

The Global Business and Service Operations (GBSO) organization is now in charge of running/operating the AXA Cloud solutions within AXA, whether it be the Public Cloud (based on Azure & AWS) or the Private Cloud Point of Delivery (POD) that is hosted in all 5 data centers.

The GBSO team consists of experts on ITIL processes, typically incident, problem, and change management, and technologies such as Backup, Network, Virtualization, Monitoring/Observability, Compute/Storage.

Besides the process and technology mix, the team also secures the service directly to the customer through their Service Delivery Management team.

POSITION & MISSIONS As part of the GBSO team, the Cloud Service Owner ensures that the Public Cloud AWS or AZURE Cloud is performing at the expected level.

You will bridge the gap between development and operations, being responsible for participating in both agile ceremonies of the software development process while overseeing operational needs as well as day-to-day activities on a cloud-based product.

Key Responsibilities: You will be accountable for the operational performance of AWS or AZURE Cloud services delivered to AXA customers using Managed Public Infrastructure. Coordinate with the respective CSP MPI Service Delivery team to report on the quality of service (KPIs, OLA, …). Govern the services delivered by the CSP AWS or AZURE Cloud. Ensure 3rd party vendor performs all services at the right level of quality (KPIs, SLAs, …). Maintain close contact with different stakeholders in various regions (DBA, VM SME, SQL SME, Backup and Restore operations, Disaster and Recovery operations, OS operations) to ensure AXA owned activities are managed properly. Contribute to CSP / Provisioning MPI related incidents resolution when solicited by the Incident management team. Coordinate with the Product delivery team to ensure the Operations CSP / Provisioning related needs are taken into Project Increment planning. Profile & Competencies: Hands-on experience with a systems administrator role. Hands-on experience using AWS or AZURE public cloud services. Strong multi-disciplinary technical background and knowledge in different domains like security, network, multi-tiered infrastructure, databases, integration, and application platforms. Strong basis and understanding of the architectural principles of cloud-based platforms that include IaaS components. Infrastructure as Code expertise, along with environment automation knowledge for provisioning, upgrades, deployment, and on-demand operations (Terraform with AWS or Azure). Understanding of all cloud offerings in the market and ability to discuss cloud architectures. Good aptitude in relationship management with a large number of stakeholders. Able to manage international teams and multi-cultural environments. Excellent and clear communication skills with the ability to explain complex concepts in simpler language. Advanced English: Able to participate in meetings, propose ideas and solutions, actively participate in brainstorming, understand documentation and requests, written and spoken.

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