B2B Account Manager Italy Milano

B2B Account Manager Italy
Milano
Lombardia, Milano

About Spotahome**:

Spotahome is an international online marketplace which offers verified rental accommodation across 100 European cities in 27 countries and with a global ambition.

Spotahome began as a start-up created in 2014 by 4 friends with a vision to revolutionise the traditional real estate space starting with digitalising rentals.

At Spotahome we make renting easy by allowing people to book completely online from wherever they are in the world, with the knowledge that the property they are booking is real and accurate.

We are the only ones sending "Homecheckers" to make videos, floorplans, and photos to the almost 100, 000 properties across Europe.

So far we've helped over 150, 000 renters find their perfect home - no more traditional viewings, no more time-wasting, just easy online renting!

We are backed by some of the most highly reputed international investors from Silicon Valley, the UK, and Spain; having raised €80+ Million to date.

**Why Spotahome**:

**Remote flexibility and flexible work schedule**, we trust our team and we are goal oriented

**Stock Options** of one of the most promising and best funded start-ups in Europe

**Wellness and benefits plan** to take care of your physical and mental health, including gympass and access to mental health programs

**Day off on your birthday**, we celebrate it with you

**Training budget**, company events and team building activities.

A **challenging and creative job** in an innovative, constantly growing, fast-moving and owner-managed company with many opportunities for growth

An **open corporate culture** with plenty of room for new ideas and impulses

**People**.

Work with talented, committed and supportive teammates

**International** work environment with more than 16 nationalities

**? No politics or bureaucracy**.

Only a great environment for you to achieve your best work

**What would you be doing as a B2B Account Manager?

- Be the first line of contact for our most important property partners in your market, managing a strong relationship with them

- You will be responsible for optimising your partners portfolio and maximise listings and availability of property supply.

- Track, analyse and report the performance of your portfolio.

- Identify inefficiencies in your accounts' property listings and advise them with solutions to maximise bookings of their properties.

- Upsell new features of our product and negotiate conditions in order to maximise revenue and occupancy of their properties.

- Create, define and suggest ways to improve your portfolio performance.

- Handle all of the matters regarding your accounts such as listings, availabilities, payments, bookings and different issues, within an appropriate time frame.

- Work closely with other teams in the operations department, as well as marketing, product and finance in order to ensure the best performance of your accounts on all fronts.

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**What are we looking for?

- 2+ years work experience, account management and customer success roles is a plus

- Native/bilingual Italian, B2 English.

- Advanced knowledge in Excel

- Be a brilliant communicator: you're eloquent and able to strike the perfect tone to establish and maintain strong relationship with property partners

- Be analytical: you're able to look at data to identify the strengths and weaknesses of your portfolio and act accordingly upon them.

- Incredibly empathetic of property partners and obsessed with customer experience: you will be a powerful advocate for Spotahome's partners.

- An entrepreneurial mindset, superior verbal and communication skills, and the ability to articulate value propositions to key stakeholders

- An infectiously positive attitude and drive to win, hustle and determination

- Based in Milan

**Join the Spotahome family**:

**Diversity Statement**:

**Here at Spotahome we're passionate about creating an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.

Everyone is welcome, we don't discriminate on the basis of any protected characteristic including race, religion or belief, gender or gender reassignment, age, sexual orientation, marital status, or disability.

We want to facilitate everyone in bringing their best selves to our interviews, so if there are any adjustments we can make for our process to be more inclusive, please let us know.

**: