B2C Account Manager Italy Milano

B2C Account Manager Italy
Milano
Lombardia, Milano

Why us? Remote flexibility, we trust our team and we are goal orientedCompetitive salary in accordance with candidate experience, alongside our flexible retribution system (restaurant vouchers, transport, etc. ) to get the most out of your salaryStock Options of one of the most promising and best funded start-ups in EuropeWellness and benefits plan to take care of your physical and mental health, including gympass and access to mental health programsDay off on your birthday, we celebrate it with youTraining budget, company events and team building activities. A challenging and creative job in an innovative, constantly growing, fast-moving and owner-managed company with many opportunities for growthAn open corporate culture with plenty of room for new ideas and impulsesPeople. Work with talented, committed and supportive teammatesInternational work environment with more than 16 nationalitiesNo politics or bureaucracy. Only a great environment for you to achieve your best work Your profile1-3 years of professional experience in B2C sales, account management or customer successExcellent language skills in English and Italian required (other languages a plus)You have completed a commercial apprenticeship or a degree in business administrationAbility to deal with multiple requests at the same time and execute fastPassion for sales, perseverance and fun in winning B2C customersCity and real estate market knowledge will be a plus as you will need to offer valuable insights and be perceived as a local advisor who truly impacts the landlord experienceIncredibly empathetic and understanding of your private landlords. You will be a powerful advocate for Spotahome's partnersBe obsessed with customer experienceAn entrepreneurial mindset, superior verbal and communication skills, and the ability to articulate value propositions to key stakeholdersAn infectiously positive attitude and drive to win, hustle and determinationEnjoy solution-oriented selling as well as a high degree of initiative, service orientationPrevious experience in the real estate industry is a plus. Your missionBe the first line of contact for the private landlords in your marketYou will be responsible to proactively contact landlords to onboard them in Spotahome platform, to work with them to keep them engaged, to help them optimize the conditions of their properties to maximize the value they obtain from the Spotahome platformYou will be responsible for optimising your partners portfolio and maximising listings and availability of property supply. You will be responsible to reactively solve landlords questions, changes modifications a provide them advice to improve their performance in our platform. You will Track, analyze and report the performance of your portfolio managedHandle all of the matters regarding your Landlords such as listings, availabilities, payments, bookings and different issues, within an appropriate time frame. You will work and develop strong relationships with local teams and central operations

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