Back Office Employee Ne

Back Office Employee
Ne
Liguria, Ne

Unox, market leader in the production of high-end ovens, certified Great Place to Work® in Italy for the seventh consecutive year, is looking for a **Back Office Employee** to join the Customer Experience, Resellers and Distributors team at Unox SpA.

**Main activities**:

- Ensure the accurate and timely issuance of various documents related to the Back Office process;

- Develop and update operating procedures and guidelines related to the Back Office process;

- Plan tasks and activities to achieve customer service performance indicators;

- Work with the Finance department to solve problems related to invoices and payments;

- Work closely with the Shipping department to ensure timely delivery of each order (prepare loading plans and shipping documents);

- Accurately maintain customer database, master records, and sales contract files.

**Requirements**:

- High school Diploma or graduate degree in Administration/Economics/Languages;

- Excellent knowledge of English and French or German Languages;

- Customer service orientation;

- Proven problem-solving, analytical and decision-making skills.

**Why Unox?

- We have been certified by the Great Place To Work Institute as one of the top 100 companies in Europe, offering a Wellbeing program full of benefits and conventions that facilitate work-life balance;

- We offer everyone who joins Unox a comprehensive and customized training program from their first day on the job;

- Each employee has the opportunity to participate in an individual coaching program to foster their personal and professional growth.

Work Location: In person