Back Office Operator - L.68/99 (F/M/X)
ALTIDO BY JOIVYPart of the Joivy Group, ALTIDO is one of the leading companies in Europe for the management of apartments, villas, aparthotels, and hotels. Established in 2019, it currently manages over 2, 000 properties and 1, 000 rooms in pop-up hotels.
Our GroupJoivy is the first comprehensive residential platform in Europe to offer a wide range of living spaces to its users - coliving, microliving, vacation, student housing, multifamily e coworking - and to support property owners and investors with a complete range of services to enhancetheir real estate assets: property management, asset management, and marketing strategy. Joivy Group counts 450 employees (32yo average age & more than 30 countries of origin), 21 offices across Europe, 50 destinations, and 7 countries (Italy, Spain, France, Portugal, England, Scotland and Bulgaria) and includes the following brands:
DoveVivo: European platform for residential property managementALTIDO: European platform specialized in short-term rentalsChez-Nestor: pioneering coliving company in FranceDoveVivo Campus: the leading company in student housing in ItalyRinnow!: a specialist in Home Renovation and turnkey furniture salesOpen Hub: coworking space and community hub in the heart of Milan Role & team We are seeking a Back Office Operator (L. 68/99) to join our Operations Team. In this role, you'll coordinate daily activities, assist with guest support, and handle administrative tasks to ensure smooth operations across our properties.
As a Back Office Operator your areas of responsibility will be: Support Local Operational Teams: Provide administrative and coordination support to the on-ground operational staff. Daily Scheduling and Organization: Organize and manage the daily schedules of local operations teams to ensure efficient workflow. Central Team Liaison: Act as the primary point of contact between the local operations teams and the central management team (in Italy and Bulgaria)
As side activities, when needed:
Guest Support: Provide assistance to guests requests, ensuring a smooth and positive experience during their stay. Administrative Duties: Handle simple administrative tasks such as filing, data entry, and documentation, ensuring accuracy. Working Hours and office: The candidate will work over 5 shifts a week, weekends included. Working hours are from 10:00 AM to 7:00 PM. Our office is located in Isola neighborhood, 500 meters away from MM3 Maciachini or 800 meters away from MM3/4 Zara. What you will need to be successful in the role: Proven experience in an administrative, back-office, or support role. Strong organizational skills and attention to detail. Good English Proficiency (B1 level) and Italian knowledge (B2-C1). Ability to manage multiple tasks and prioritize effectively. Comfortable with basic computer software (e. g. , MS Office, email, etc. ). Problem-solving mindset and ability to work independently as well as in a team. What you'll find in Joivy 1 Year Contract, Full-TimeCompetitive CompensationBusiness phone and laptopMeal vouchersDynamic, young, and international work environmentStrong professional growthPeople! You will work with great people and personalities who will support and inspire you throughout your journey Disclaimer: In Joivy we celebrate Diversity, Inclusion, Equity and Belonging. Therefore, the entire selection process will be conducted in compliance with these criteria. ----By submitting your application, you confirm that you have read and agreed to our Candidate Privacy Policy, you can find here: https://cdn. dovevivo. it/assets/docs/careers/privacy_policy. pdf
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