Backoffice Operator Cinisello Balsamo

Backoffice Operator
Cinisello Balsamo
Lombardia, Cinisello Balsamo

Responsibilities / Tasks Order Handling Operator Spare Parts, processes and follows up parts orders received from customers directly, Field Service Engineering, or Technical Support. Interface professionally with customers, Field Service Engineering, or Technical Support over the phone and internet. Generate, follow up, and negotiate quotations for parts, maximize volume and quotation hit rate. Receive parts orders from customers, Field Service Engineering, or Technical Support. Verify parts number and place parts order in SOH or send to BU. Release invoicing information to finance department and participate in cash collection when necessary. Follow up on order progress until delivery and inform customer Field Service Engineering, or Technical Support when applicable. Provide input to manager parts and tooling to set level for parts. Manage return parts and warranty requests. Your Profile / Qualifications At least 1 or 2 years of experience in the role. Good communication skills. Strong attention to detail. Good language skills (English). Mechanical and electrical knowledge to manage spare parts details and support to the customer. Order handling experience. Knowledge of SAP software. Did we spark your interest?

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