Bar Manager - Intercontinental Rome Ambasciatori Lazio

Bar Manager - Intercontinental Rome Ambasciatori
Roma
Lazio, Lazio

Take a splash of expert knowledge.

Add a drizzle of pride.

Pour over a passion for serving drinks and food to our guests' unique tastes.

As Bar Manager, you deliver and manage all aspects of our Bars including the Roof Top.

You'll also create a warm atmosphere that makes our guests feel at home in our International Luxury Hotel Brand located in Rome.

**A little taste of your day-to-day

- Manage day-to-day staffing needs, plan and assign work.

Mentoring, coaching and regular performance appraisal, providing feedback to improve productivity and team member performance

- Ensure staff is properly trained and has the tools and equipment to carry out job duties

- Ensuring that your team delivers great service, professional attention and personal recognition

- Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction

- Establishes and maintains positive guest interactions in delivering exceptional guest service

- Conduct routine inspections of the department in charge and take immediate action to correct any deficiencies

- Develop plans to increase upselling philosophy throw specific staff training

- Scheduling staff shifts and managing other HR-related tasks

- Coordinate daily Front of the House and Back of the House bar operations

- Deliver Luxury service and maximize customer satisfaction

- Respond efficiently and accurately to customer complaints

- Organize and supervise shifts

- Ensure compliance with sanitation and safety regulations

- Manage the bar's good image and suggest ways to improve it

- Control operational costs and identify measures to cut waste

- Create detailed reports on weekly, monthly and annual revenues and expenses

- Promote the brand in the local community through word-of-mouth and bar events

- Train new and current employees on proper customer service practices

- Maintains the highest level of Health and Safety and Hygiene

- Conduct monthly stock take & breakage analysis in order to anticipate replacement and analyzing the work dynamics

- Reporting to the Food & Beverage Manager

**What you can expect from us

We give our people everything they need to succeed.

From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.

We promote a culture of trust, support, and acceptance.

Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you'll become part of our family.