Bartender Lazio

Bartender
Roma
Lazio, Lazio

ROCCO FORTE HOTELS

**HOTEL DE LA VILLE

**Roma

**BARTENDER

Inspired by the era of the Grand Tour, the Hotel De La Ville elegantly marries 18th-century architecture with contemporary luxury and unparalleled service.

The interior, a collaboration between Olga Polizzi and renowned architect Tommaso Ziffer, entwines traditional design elements with state-of-the-art technology to stunning effect.

**Main purpose**:

The Bartender provide friendly, attentive, and timely service to our Guests to create an exceptional and personalised experience for each one of them.

His/her main objective will be to serve our Guests in order to create such an experience that they will want to return again!

**Reports to**: Bar Manager.

**Main duties & responsibilities**:

- Support the team in attending bar service;

- Engage the Guests following Rocco Forte Hotels service standards and procedures.

- Create and maintain a personalised relationship with guests in order to anticipate their needs;

- Responsible of the cleanliness and tidiness of the Bar;

- Responsible of the equipment and supplies assigned to perform the service;

- Contribute to the achievement of economic targets of the bar.

Complete knowledge of all products served by the bar;

- Comply with H&S national rules and company instructions.

**Competencies required**:

- **Collaboration**: Be able and willing to work as a team within the department and with other departments.

Demonstrate sensitivity to cultural differences and diversity, treating others with respect and inclusiveness regardless of position level or background.

- **Personal Effectiveness & Communication**: Demonstrate self-control and present information clearly and with confidence.

Ask questions to ensure understanding.

Listen and respond empathically to others.

Use and interpret non-verbal behaviours to enhance understanding.

- **Personal development**: Be open to and accept constructive feedback and use it to improve.

Take on new learning opportunities willingly.

Ongoing dialogue with Head of Department on own performance objectives.

- **Business orientation**: Understand how personal objectives impacts department and hotel targets.

Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way.

Perform his/her tasks with integrity.

- **Technical Skills**: Demonstrate technical competence and knowledge related to the role.

Look for Guest's feedback and use it to improve service.

Be responsible for own actions and behaviours.

**Other requirements**:

- English knowledge equivalent to level B1/B2;

- 3 years of professional experience in a similar role; working experience in well-known venues will be a plus;

- A. I. B. E. S.

certification is preferred;

- Preferable evidence of self-development through specialized courses, conferences/workshops.

**We offer**:

- Fixed-term contract according to C. C. N. L.

Settore Turismo;

- Learning & development activities;

- Career opportunities within Rocco Forte Hotels.

- References

**Workplace**: Hotel De La Ville, Via Sistina, 69, 00187 Roma.

Contratto di lavoro: Tempo pieno

Benefit:

- Mensa aziendale

- Parcheggio libero

Orario:

- Orario flessibile

- Turni

Tipi di retribuzione supplementare:

- Quattordicesima

- Straordinario

- Tredicesima

Esperienza:

- bartender: 1 anno (Preferenziale)