Bigfix Services Consultant
Summary:The individual will perform technical pre-sale and post-sale Services role for BigFix with Clients and Partners.
They will be expected to attend meetings with Clients to determine the technical and business requirements and ensuring that all necessary information is collated prior to producing a solution.
They will be the accountable for delivering technical solutions in a professional manner and to agreed timeframes. Experience:Candidate should have 2+ years-experience with BigFix product as an administrator. Experience with operation of Computer Systems Management automation and industry tools at enterprise scale. Windows, Linux and Unix OS administration and security.
DB2 and/or MSSQL management. Troubleshooting and script/code writing skills to support large scale automation of patching and security. Candidates based in Milan OR Rome will be considered for this roleResponsibilities Core KPPs:Organize and drive meetings with Clients to determine technical and business requirements and ensure that all necessary information is collated prior to producing a solutionProvide technical solutions in a professional manner and to agreed timeframesCreate and confidently deliver technical presentationsDeliver training on solutions and provide product support to channel partners and stakeholdersCreate architecture and configuration documentation including network diagrams with technical explanationsWork with Product Management and Engineering to provide feedback on issues with current products and provide input around new productsBuilds productive relationships, fostering teamwork by keeping colleagues and customers updated on activitiesPerform technical development for solutions as part of a design and development frameworkAble to understand business drivers and risks involved to the customerProvide accurate and timely management information, to include - activity reports, bid reviews, project forecasts, KPI'sCreate technical demos, documentsFamiliarity with other systems management tools, such as SCCM, Altiris, Ivanti, Ansible, JAMF, Tanium, etc. Fluent spoken and written English and Italian language skills. Products:BigFixTravel: up to 50% travel requiredCandidate Data Privacy Noticehttps://www.hcltech.com/candidate-privacy-notice
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