Biz Dev Specialist
Summary
Modo Eyewear is a company with 30-year history in high-end eyewear design.
Founded in 1990 in New York and with offices in Milan and Stockhom, Modo has evolved from an independent boutique company into a large international organization that covers over 80 countries.
We are currently looking for a Biz Dev Specialist to join our Biz Dev Team in HQ in Milan.
**You will support the Biz Dev Team in**:
- Managing the order to cash flow of the allocated customer portfolio
- Working along with the sales team, the CS team and the marketing team on delivering customer service excellence
- Ensuring compliance with sales business policies
**Key Accountabilities**:
- Managing customer master data ensuring timely maintenance, accuracy, completeness and integrity of all information
- Managing order flow from order entry to order delivery in compliance with agreed trade terms
- Managing delivery flow by liaising directly with planning, logistics and customer whilst acting as first point of contact in the event of any query/issue
- Managing backorders ensuring a clean customer portfolio
- Managing goods returns in compliance with agreed trade terms
- Acting as customer's first point of contact in case of commercial, logistic, product claims
- Showing active participation in both organisational preparation and execution by supporting:
- Sales events
- Collection presentations
- Trade shows
- Issuing sales/customer-related reporting to the benefit of both sales team and customer
- Participating to ad hoc sales-related activities and/or projects
- Support the day-to-day activities
- Support the sales team during the commercial appointments and events with the customers
**Who you are**:
- A university graduate with a bachelor degree in Foreign languages, Marketing, Business Administration or Fashion/Retail Management with excellent results
- Native level of Italian
- Fluent in English spoken and written, a second language would be a plus
- Proficient in Microsoft Office programs, mainly Excel and PowerPoint
- Proactive person with "hands-on mentality" and communication skills
- A problem solver
- A reliable and structured team member
Contratto di lavoro: Tempo pieno
Orario:
- Dal lunedì al venerdì
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