Booking Coordinator (Europe/Rome) Lazio

Booking Coordinator (Europe/Rome)
Roma
Lazio, Lazio

About Us

JayWay Travel is a well-established and rapidly growing travel company that specializes in creating fully customized experiences for our clients travelling throughout Europe.

Our company has been arranging unique travel experiences since 2006, and we have been named in publications such as Travel+Leisure, the New York Times, USA Today and National Geographic.

**About the Role

**Responsibilities

- Booking flights according to the procedure

- Overseeing flight vouchers and refunds

- Calling the airlines for flight changes or with other questions

- Informing Clients about Flight Changes

- Dealing with Car Rental Reservations

- Dealing with Train/Bus/Ferry Tickets Reservations upon request

- Adding Content into JayWay internal system Marco (accommodation, excursions, transfers, suggestions, etc.

)

- Reviewing current content

- an ongoing project, updating room types, bed sizes, etc.

- Help with entering content for new destinations upon request

- Updating accommodation-related details upon request from TP in urgent situations, e. g room pictures or room types that need an update, missing room category needs to be added, etc.

- Helping with some Trip Planner Assistant tasks when they are not available (coverage)

- Helping with other projects upon request

**Preferred requirements and skills

- High-level spoken and written English

- Excellent organization & administrative skills

- Flexible availability

- Reliable internet connection

- Previous organizing, trip planning, or booking experience

- Travel/Leisure & Hospitality industry experience

- Solid knowledge of destinations in Europe

**Perks

- Competitive pay

- Fully remote-work position

- Company MacBook and iPhone provided

- Travel opportunities

- Training in Europe

- Performance bonuses

**Please answer the following questions in the form of a cover letter**:

- What skills do you have that would make you the best fit for the position?

- Could you share some of your proudest achievements professionally or otherwise?

- What about JayWay Travel interests you in joining our team?

**If interested in the position, please send your CV and a cover letter per instructions.

**We are very excited to hear from you!