Booking Sales Agent With Dutch Or German In Barcelona | 22K-30K Based Lazio

Booking Sales Agent With Dutch Or German In Barcelona | 22K-30K Based
Roma
Lazio, Lazio

Attention to all superheroes out there looking for attractive work opportunities!

We are looking for a team player with a desire to work in a young and dynamic environment of tourism and hospitality!

What would be the responsibilities of this position?

Customer Interaction: Interact with customers via phone and email to understand their booking requirements and preferences.

Provide accurate and timely information about available options, pricing, and terms.

Booking Management: Process bookings efficiently using booking systems or software, ensuring accuracy in details such as dates, boat types, amenities, and any special requests.

Reservation Handling: Handle boat reservations, including confirming bookings, issuing booking confirmations, and processing payments or deposits as required.

Sales Assistance: Assist customers in choosing the most suitable options based on their needs and budget, upselling additional services or amenities where appropriate.

Product Knowledge: Maintain up-to-date knowledge of the products and services offered, including boat types, facilities, and promotional offers, to effectively communicate with customers and address their inquiries.

Customer Service: Provide excellent customer service throughout the booking process, addressing any questions or concerns promptly and professionally.

Handle customer inquiries, complaints, or special requests with care and efficiency.

Requirements: Excellent communication and customer-oriented approach.

Solution and result-driven person.

Flexible, easygoing, and adaptable team player with a positive 'can-do attitude'.

Fluent in English + Dutch or German Benefits: 27 vacation days per year.

Permanent contract.

Home office-like working option (5 days per quarter).

ESOP plan (share of the company profit) + quarterly bonus (depending on individual performance).

10% Discount for renting a boat.

Referral bonus (300 euros).

Coffee, tea, cookies, fruit more at the office.

Office in Plaza Urquinaona with amazing views!

Working in an international and friendly environment - you never know, if English, German, Italian, or another language will be spoken.

Team events!

Dog-friendly office.

Please note that this position is on-site, you need to have registered with the tax authorities in Spain (have NIE) and we do not offer a relocation package.

Please note that this position requires working on shifts.

More details will be provided on the prescreening call.

1900€ - 2500€ (base salary) + shift allowance + commissions from sales.

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