Bottega Veneta Client Advisor (Part-Time - 8H) Firenze

Bottega Veneta Client Advisor (Part-Time - 8H)
Firenze
Toscana, Firenze

Summary

Bottega Veneta – inspiring individuality with innovative craftsmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza, the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much of a feeling as it is an aesthetic.

Job Description

We are currently seeking a Client Advisor Part-time (8 hours, Sunday support) who will report to the Store Manager as part of our dynamic team in Firenze Store.

Your opportunity

Meet performance expectations and provide excellent client service to ensure client satisfaction in alignment with company standards.

How you will contribute? Finalize sales targets achievements in line with company strategy. Embrace the clienteling culture of building strong and long-term relationships with clients. Collect and update client information to ensure efficient use of CRM. Create an engaging and emotional client experience offering best-in-class service, in line with Bottega Veneta Client Journey. Understand luxury, the collections, and fashion trends. Work on silhouettes, bringing alternative items to help clients discover more about the collection. Maintain a positive approach, contribute to teamwork, adapt to different personalities, seek support from and provide support to colleagues. Know and apply company policies, procedures, and guidelines. Keep the stock tidy, monitor stock deliveries and availabilities, and communicate in a timely manner about out-of-stock merchandise and any other useful information. Who you are? Currently enrolled in a bachelor's or master's degree program. Excellent client and service attitude with high flexibility to adapt to several types of clients. Sales experience, preferably in fashion & luxury contexts. Excellent communication and empathic skills. Good team player. Ability to multitask and remain flexible. Fluent in Italian and English. Capacity to work in a fast-moving and dynamic environment. Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Fixed Term

Start Date

2024-12-01

Schedule

Part time

Organization

B. V. ITALIA S. R. L.

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