Bottega Veneta Client Advisor - Vm Ambassador Lazio

Bottega Veneta Client Advisor - Vm Ambassador
Roma
Lazio, Lazio

Summary

Bottega Veneta – inspiring individuality with innovative craftsmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza, the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much of a feeling as it is an aesthetic.

Job Description

We are currently seeking a Client Advisor – VM Ambassador as part of our dynamic team in our Roma Condotti Store.

SALES PERFORMANCE Finalizes sales targets achievements in line with Company strategy. Efficiently manages time to accomplish the tasks assigned. Represents Bottega Veneta brand image. CLIENT EXPERIENCE Creates an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client Journey. Collects and updates client information to ensure an efficient use of CRM. Embraces the clienteling culture of building strong and long-term relationships with clients. STYLING Understands luxury, the collections, and fashion trends. Works on silhouettes, brings alternative items to get clients to discover more about the collection. With the creative vision in mind, confidently advises clients as to how they can style the pieces. STORE OPERATIONS Keeps the stock tidy, knows and monitors stock deliveries and availabilities, communicates in a timely manner out-of-stock merchandise and any other useful information. Knows and applies company policies, procedures, and guidelines. VM ACTIVITIES Provides store setup support and cooperates with HQ VM during the store setup/windows special installations. Regularly checks the store setup and guarantees the VM guidelines are respected. During the morning briefing, updates the colleagues about any VM changes. Fills in the specific monthly VM report to be sent to HQ VM at the end of each month. Who you are: Fluency in English and Italian is mandatory. At least 3 years of previous experience in Fashion & Luxury contexts, preferably with Visual Merchandising focus. Excellent client service attitude as well as communication and empathetic skills. Good team player that works in partnership with in-store colleagues and HQ VM team. Capacity to work in a fast-moving and dynamic environment and able to build a strong and diversified client portfolio. Ability to share the VM inputs and make sure that all the team respect/understand them. Attention to details and aims to achieve the highest quality standards. Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type: Regular

Start Date: 2024-12-01

Schedule: Full time

Organization: B. V. ITALIA S. R. L.

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