Brand Manager Marketing & Guest Experience Milano

Brand Manager Marketing & Guest Experience
Milano
Lombardia, Milano

Company Description

We are far more than a worldwide leader.

We welcome you as you are, and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

**Job Description**:

If you have previous experience as Brand Manager, interest for hospitality this may be a great opportunity for you.

Accor is currently looking for a **Brand** Manager & guest experience **for our **Eco-Midscale Brands** to work on the **Mediterranean** markets based in Milan.

The **Brand manager Marketing & guest experience Italy, Greece, Malta, Israel & Cyprus **is responsible for defining, implementing, and measuring the impact of brand actions in Mediterranean area, enhance the customer journey and share our marketing strategy with the hotels, VPOs and owners.

The main missions are:

- Define marketing plans within his/her scope and ensure their perfect execution on all communication and distribution channels - with a view to maximizing brand equity.

- Promote a clear and differentiating image of the brands to reinforce their awareness and their attractiveness.

- Implement a brand-specific customer experience to support its positioning, concretely strengthen its competitive advantage and generate value for all stakeholders.

- Define and be the guarantor of the brand's operational standards and their implementation within the hotels.

- Monitor KPIs defined with the brand leader to measure the impact of the actions carried out (customer satisfaction, ROI, notoriety, market share, etc. )

and ensure their continuous improvement

- Adaptation of global marketing elements to the local environment by integrating all cross-functional projects (CSR, loyalty, F&B, etc.

)

- Responsible for the follow up of the Marketing budget on his / her scope of brands / countries.

**Qualifications**:

**About you**:

- Master's in marketing or business

- Experience in Marketing

- ** Fluent in Italian and English

- **_eliminatory factor _**and a third language would be a plus.

**Required skills**:

- Mastering of Mktg Mix

- Very good business understanding

- Excellent relationship and communication skills

- Ability to manage multiple projects on an ongoing basis

- Conflict management skills

- Strong team player

- Strong flexibility and agility skills to work in a very fast changing environment

- Ability to influence

- Autonomy and organization sense

Additional Information

**What we offer**:

- Be part of an international company

- Work for a leader brand as Accor present in 110 countries

- Development and career opportunities

- Benefits according to the role

- Accor discounts card

- Hybrid working model

**Your development

What's more, Accor offers you training in all the hotel jobs throughout your career and infinite possibilities for career development across multiple establishments and brands within the group's hotels.

**Our commitment to Diversity & Inclusion**:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?

We are far more than a worldwide leader.

We welcome you as you are, and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

**_ Be ALL you are with all your Heart #LimitlessCareers_