Broker Relationship Manager Milano

Broker Relationship Manager
Milano
Lombardia, Milano

Job Description - Broker Relationship Manager (14002203D20240408)

Job Number:14002203D20240408

Broker Relationship Manager We are looking for a highly motivated, proactive, and energized professional to contribute to our market strategy approach, developing and executing the go-to-market proposition of AXA XL in Italy together with the Distribution team.

In a highly market facing role your key mission is nourishing partnerships with clients and brokers to support business development, while granting high profile client relationship experience.

As Broker Relationship Manager you will manage the ongoing commercial clients portfolio, retain, renew and build partnerships being the intermediary between them and Underwriting and Operations teams.

Key Responsibilities:The Broker Relationship Manager is responsible for:

Customer/Broker Management:Independently managing accounts by coordinating all services, maintaining and enhancing the company's relationships with existing and new clients and brokers by executing proactive and ongoing contact initiatives. Using industry and customer data analysis, address clients' needs and identify cross-selling opportunities. Expanding existing portfolio by identifying potential gaps in coverage, recommending and implementing proper coverage. Increasing the profitability of existing product lines by encouraging clients to use added-value services. Looking for client solutions on a Group perspective. Maintaining timeliness and completeness when interacting with clients and company colleagues. Knowledge Management:Proactively maintaining partnership with the underwriting department by keeping them informed of pertinent information regarding accounts. Liaising with colleagues, researching and maintaining industry knowledge of developing trends regarding underwriting, appetite and pricing changes. You will report to Head of Distribution & Market Strategy, Italy.

Qualifications and Skills:Knowledge of the insurance industry or proven experience in insurance sector. Proficiency in Italian and English. Data-driven approach to the market: leveraging technology and data to understand and anticipate customer needs and behaviors. Systematic approach to the Business and Analytical skills in building and executing ad-hoc business plans to deliver Market strategy projects. Effective communication and relations skills to interact with C-Level internal and external professionals. Place the customer at the center of all decisions and actions.

Listen and understand customer's needs and requirements; Use empathic listening and formulate customized advice and solutions.

Act as a brand ambassador. Adapt continuously and flexibly to new circumstances, accept and support changes.

Operate beyond rule-based procedures and think out of the box. Demonstrate appetite for the unknown and ability to learn quickly; learn from failures and keep a self-learning attitude during his/her working life. Work in a team with members from different expertise, places, and cultures to achieve collective goals. About AXA XL:AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks.

For mid-sized companies, multinationals, and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success.

That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential.

Location:Job Field:Client, Marketing & Communications

Schedule:Full-time

Job Type:Standard

Job Level:AXA XL is an Equal Opportunity Employer and does not discriminate against any colleague or applicant for employment on the basis of race, color, national origin, religion, sex, gender identity and/or expression, sexual orientation, age, disability, genetic information, veteran status, military status or any other category protected by local law.

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