Broker Relationship Manager Milano

Broker Relationship Manager
Milano
Lombardia, Milano

Job Description - Broker Relationship Manager Job Number: 14002203D20240408

We are looking for a highly motivated, proactive, and energized professional to contribute to our market strategy approach, developing and executing the go-to-market proposition of AXA XL in Italy together with the Distribution team.

In a highly market-facing role, your key mission is nourishing partnerships with clients and brokers to support business development while granting high-profile client relationship experience.

As Broker Relationship Manager, you will manage the ongoing commercial clients portfolio, retain, renew, and build partnerships being the intermediary between them and Underwriting and Operations teams.

The Broker Relationship Manager is responsible for: Customer/Broker Management:Independently managing accounts by coordinating all services, maintaining and enhancing the company's relationships with existing and new clients and brokers by executing proactive and ongoing contact initiatives. Using industry and customer data analysis to address clients' needs and identify cross-selling opportunities. Expanding existing portfolio by identifying potential gaps in coverage, recommending and implementing proper coverage. Increasing the profitability of existing product lines by encouraging clients to use added-value services. Looking for client solutions from a Group perspective. Maintaining timeliness and completeness when interacting with clients and company colleagues. Knowledge Management:Proactively maintaining partnership with the underwriting department by keeping them informed of pertinent information regarding accounts. Liaising with colleagues, researching, and maintaining industry knowledge of developing trends regarding underwriting, appetite, and pricing changes. You will report to the Head of Distribution & Market Strategy, Italy.

We're looking for someone who has these qualifications and skills: Knowledge of the insurance industry or proven experience in the insurance sector. Proficiency in Italian and English. Data-driven approach to the market: leveraging technology and data to understand and anticipate customer needs and behaviors. Systematic approach to Business and Analytical skills in building and executing ad-hoc business plans to deliver Market strategy projects. Effective communication and relations skills to interact with C-Level internal and external professionals. Place the customer at the center of all decisions and actions.

Listen and understand customer needs and requirements; use empathic listening and formulate customized advice and solutions.

Act as a brand ambassador. Adapt continuously and flexibly to new circumstances, accept and support changes.

Operate beyond rule-based procedures and think outside the box. Demonstrate appetite for the unknown and ability to learn quickly; learn from failures and keep a self-learning attitude during his/her working life. Work in a team with members from different expertise, places, and cultures to achieve collective goals. AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks.

For mid-sized companies, multinationals, and even some inspirational individuals, we don't just provide re/insurance; we reinvent it.

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

AXA XL is an Equal Opportunity Employer.

Location:Italy

Job Field:Sales, Marketing & Communications

Schedule:Full-time

Job Type:Standard

Job Level:Not Specified

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