Broker Relationship Manager Milano

Broker Relationship Manager
Milano
Lombardia, Milano

Job Description - Broker Relationship Manager (14002203D20240408) We are looking for a highly motivated, proactive, and energized professional to contribute to our market strategy approach, developing and executing the go-to-market proposition of AXA XL in Italy together with the Distribution team. In a highly market facing role, your key mission is nourishing partnerships with clients and brokers to support business development, while granting high profile client relationship experience. As Broker Relationship Manager, you will manage the ongoing commercial clients portfolio, retain, renew and build partnerships being the intermediary between them and Underwriting and Operations teams. Responsibilities: The Broker Relationship Manager is responsible for: Customer/Broker Management: Independently managing accounts by coordinating all services, maintaining and enhancing the company's relationships with existing and new clients and brokers by executing proactive and ongoing contact initiatives. Using industry and customer data analysis, address clients' needs and identify cross-selling opportunities. Expanding existing portfolio by identifying potential gaps in coverage, recommending and implementing proper coverage. Increasing the profitability of existing product lines by encouraging clients to use added-value services. Looking for client solutions on a Group perspective. Maintaining timeliness and completeness when interacting with clients and company colleagues. Knowledge Management: Proactively maintaining partnership with the underwriting department by keeping them informed of pertinent information regarding accounts. Liaising with colleagues, researching and maintaining industry knowledge of developing trends regarding underwriting, appetite and pricing changes. You will report to Head of Distribution & Market Strategy, Italy. Qualifications and Skills: Knowledge of the insurance industry or proven experience in the insurance sector. Proficiency in Italian and English. Data-driven approach to the market: leveraging technology and data to understand and anticipate customer needs and behaviors. Systematic approach to the Business and analytical skills in building and executing ad-hoc business plans to deliver Market strategy projects. Effective communication and relations skills to interact with C-Level internal and external professionals. Place the customer at the center of all decisions and actions. Listen and understand customer's needs and requirements; use empathic listening and formulate customized advice and solutions. Adapt continuously and flexibly to new circumstances, accept and support changes. Operate beyond rule-based procedures and think out of the box. Demonstrate appetite for the unknown and ability to learn quickly; learn from failures and keep a self-learning attitude during his/her working life. Work in a team with members from different expertise, places, and cultures to achieve collective goals. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. Location: Italy Job Field: Sales, Marketing & Communications Schedule: Full-time Job Type: Standard J-18808-Ljbffr