Business Analyst Milano

Business Analyst
Milano
Lombardia, Milano

At Oliver James, we are currently working with an important Banking Firm that is looking for a **Business Analyst**.

Process definition and design - Working as a change agent with business stakeholders, you will play a key part in shaping and fostering continuous improvement and business transformation initiatives.

**Key Responsibilities**:

- Analysis: Breaking down problems and issues into sub-components; thoroughly examining the costs, benefits and risks of various options prior to selecting a particular approach; explanation/ justification of decisions in a logical and systematic fashion.

- Working in Agile teams: Contributes actively to all events of the sprints by asking, answering and challenging.

Acts as a moderator.

Enhances the way of working structurally.

Ensures that strategic priorities are made.

- Strategy and policy: Owns, revolutionizes and evangelizes strategy and policies for the tribe and beyond.

Is the leading authority in the field with regard to strategic matters.

- Marketing: Applies advanced marketing practices, develops new techniques and evangelizes these to the community.

Could be external speaker and contributes to industry knowledge.

- Customer Journey Monitoring: Translates highly complex business to a setup of monitoring.

Defines new monitoring standards for the company.

- Products and services: Applies expert product and process knowledge, develops new and improves current product and process standards, and evangelizes these to the community.

- Distribution mix - channels optimization: Applies expert distribution knowledge to develop new and improve current distribution practices that set market standards.

**What we look for**:

- Deep knowledge of Web and Mobile channels

- Good English knowledge (written and spoken)

- Good knowledge of MS Office

- To be customer driven and want to provide the best experience in the market.

- To love collaborating with different people/profile and working within an international context.

- To make things happen thanks to your 'can-do' attitude and autonomy, with diligent respect for the (risk) processes.

- Proven planning and organizational skills.

Profound project management experience is an asset.

- Ability to accept the complexity of the organization and find creative solutions to overcome it, ensuring the needed agreements for a timely and impactful delivery.

- Sound stakeholder management skills: you are capable of building strong and constructive relationships with your stakeholders, based on mutual trust.

- Analytical and data skills to uncover customer insights.

- Manage carefully Data analytics and all data to facilitate analysis and monitoring for our features

- High level of knowledge related at journey map, user stories, agile tool like Azure or Jira

- Making efficiently reports