Business Analyst Milano

Business Analyst
Milano
Lombardia, Milano

General information**:

- Job Title- Business Analyst- City- Milan- Country- Italy- Division- Client Services- Working time- Full-time**Description & Requirements**:

- Thought Machine's mission is a bold one - to run the world's most innovative banks with technology built for the modern age.

What we are attempting is hard, and means we need great people, working together, to build great technology. We have undergone rapid growth in the past few years - expanding our team to more than 500 individuals across five offices in London, New York, Singapore, Sydney and Melbourne.

Thought Machine is a series D-funded company, and has raised more than $500m and is now valued at $2. 7bn.

Investors in Thought Machine include Temasek, Morgan Stanley, JPMorgan Chase, Intesa Sanpaolo, Standard Chartered and more. At Thought Machine, we strive hard to create a fast-paced, supportive and fun working environment to enable the team to produce the best work in the industry.

We're regularly cited as having a fantastic workplace culture - highlighted by FT-backed Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech - as well as having the most generous employee share package in the industry.

We've been named AltFi's B2B Fintech of the Year, placed in the FinTech50, and in the IDC list of top 100 Fintechs. Our unique culture is bringing together a talented set of diverse problem solvers to design, build and maintain a cloud native core banking system to support any type of bank.

We pride ourselves in excellence, adopting best practices in continuous deployment monorepo style development. This is a key role within Thought Machine, that enables us to deliver value by understanding our Client's requirements, and drive Vault as a solution to meet their needs. As a Business Analyst at Thought Machine you will provide support and client-facing expertise in the gathering and refinement of requirements to design and develop banking products.

You will also be expected to work closely with Client Engineers, Client Architects and Engineering to support our Client's design and implementation of banking products and the usage and integration of Vault within their end-to-end ecosystem.

**DUTIES

- Work as a responsible and trusted member of the team, taking responsibility and accountability for assigned tasks

- Engage with Clients on a regular basis and facilitate project engagement

- Work with internal and external Clients to elicit and refine requirements, with a view of their business and technical objectives

- Contribute to the design and development of Client banking products, taking responsibility for owned requirements, including their acceptance criteria for testing

- Maintain owned requirements to ensure traceability of changes and accurate reporting of their status

- Produce documentation, including system and process diagrams, requirements and specifications, that support client requirements, guiding Clients through design and implementation

- Participate in functional testing to validate and ensure deliverables are of a high quality and satisfy Client's needs

- Participate in presentations and demonstrations of banking products and Vault functionality to internal and external clients

- Support and oversee Client queries and issues

- Alongside the Client Delivery Manager, track activities and risks within agreed release plans, proactively collaborating internally and externally to remove any blockers

- Support the adherence to and improvement of internal processes

- Contribute to the design and development process of Vault, advocating for client requirements and needs

- Support the identification of Vault gaps and feature requests, representing these in the product planning process

- Facilitate knowledge sharing and feedback between the Client and product development

**Benefits

- Highly competitive salary

- Pension plan (match up to 7%)

- Life Insurance

- 3 times annual salary

- Excellent Maternity and Paternity leave

- Shared parental leave

- 25 days holiday + bank holidays

- Private health insurance with Bupa for you and your family

- Health cash plan (including dental & optical)

- Flexible working hours

- Cycle to work scheme

- Season ticket loan

- Access to exceptional learning materials and courses

- Sports and hobby clubs, subsidised by Thought Machine

- All the latest tech you need

- Start the day properly with fresh fruit and cereals

- Huge range of healthy (and not so healthy) snacks, smoothies, juice, tea, coffee, soft and alcoholic drinks on tap

- A talented & experienced team as your colleagues

- An environment where we encourage learning and progress

**Requirements**:

**Essential

- Excellent analytical approach and problem solving skills with attention to detail

- Effective written and verbal communication and presentation skills, with the ability to explain complex products and software to both business and technical audiences

- Experience in analysis activities; requirements elici