Business Analyst Client & Talent Engagement Lazio

Business Analyst Client & Talent Engagement
Roma
Lazio, Lazio

Are you our new colleague?

We're looking for a Business analyst Client & Talent Engagement Randstad Global your typical day includes The business analyst is the personification of data-driven development.

The business analyst analyses business processes, business cases, user data and feedback data with the goal of improving the product continuously.

With that data, it is guaranteed that the product team and development teams work on the correct features, in a correct way.

The business analyst functions as a liaison between the Product business people and the development team, to ask all the right questions to exactly define the definition of done for each feature before development is started.

To this end, they understand both sides of the coin, so they can translate business requirements into coding requirements.

This team is focused on harmonizing communication and improving quality and relevancy of our engagement to talents and clients by using data.

This team builds durable global communication flows that adds business value to either the talent or the client lifecycle.

The technology we use is Salesforce Marketing Cloud and Salesforce Service Cloud.

your key tasks and responsibilities analyzing the business needs, processes and data to define new solutions facilitating in an agile and scrum way of working, helping in implementation, eg.

organization of demos design, implement, maintain new services, processes, standards, tools and reporting working across projects, from new digital products to responsive, multi-platform digital services collaborating with end users, other analysts, other CoE colleagues and suppliers to design services throughout the product life cycle, providing practical solutions to our clients provide regular progress updates to the team members.

your background you have an academic background operational experience in our industry is a must (as a recruiter, etc) at least 5 years of work experience in a digital, multinational surrounding a proven track record with (data)analysis on behalf of customer experience is a prerequisite Worked with marketing/communication automation tools like SFMC or servicecloud.

your capabilities excellent verbal and written communication skills strong collaborative interpersonal skills to work across diverse, global teams strong problem-solving and analytical skills strong sense of commitment to deliver a keen interest in digital trends and how they impact people and businesses (platforms, services, CX) ability to consult with and identify needs of internal employees and customers to drive value creation innovative personality with a critical/creative thinker mindset influencer and assertive, entrepreneurial as well as focused and results driven Knowledge and experience with marketing automation.

your competencies Within Randstad we defined the following four Human Forward Leadership competencies: delighting people: connect people (client, talent, employee, society), building strong client relationships and delivering client-centric solutions.

performing today: resourcefulness securing and developing resources effectively and efficiently.

leading change: manages ambiguity operating effectively, even when things are not certain or the way forward is not clear.

securing the future: drives vision and purpose painting a compelling picture of the vision and strategy that motivates others into action.

what do you get in return?

In return for your talent and effort we pay a good, competitive salary and offer attractive benefits.

Job security and a great work-life balance mean we take care of each other.

Imagine having an instant network where everyone wants you to succeed.

about Randstad Randstad is the world's largest HR services provider and is driven to become the world's most valued 'working life partner', supporting as many people as possible in realizing their true potential throughout their working life.

We provide companies with the high quality, diverse, and agile workforces they need while helping people get rewarding jobs and stay relevant in the ever-changing world of work.

In 2021, we helped more than two million people find a job that is right for them, advised 235, 000 clients on their HR needs, from talent acquisition to total workforce management, and delivered training to over 450, 000 people.

We use data and technology to provide the right advice at the right moment at scale, while our consultants across Partner for Talent starts with you Randstad's purpose is: supporting people and organizations in realizing their true potential.

And this starts with making your work meaningful every day.

It's people-work at its best.

Making work meaningful.

So if you recognize yourself in the profile above, we gladly invite you to apply for this role.

If you recognize yourself in the profile above, we invite you to apply for this role.

For more information, you can reach out to our recruitment business partner: ****** The recruitment procedure consists of a screening and at least two interviews.

Later in the process, an (online) assessment and a job offer conversation take place.

about Randstad For more information, see