Business Process Analyst
Simplify payments to improve everyone's life
More than an app, Satispay is a great group of creative, innovative, curious, enthusiastic people united by a bold mission: to build the future of payments in Europe!
We created a mobile payment network to revolutionise how people think about money, by creating a direct connection between consumers and merchants.
We do it smart every day while being responsible for the impact of our choices.
We believe in creating value for our network through constant collaboration and hard work.
Join us as a **Business Process Analyst
**What you will be doing
Joining Satispay means being a leader of change and innovation.
The role is based within our Headquarter in Milan, where - along with all the key people - as an active member of Satispay, you will join the Revenue Operations Team and you will support the Satispay Group (Italy, France, Luxembourg, and soon other countries) in activities such as:
- Review, develop and implement Business Development processes and performance initiatives for Satispay, optimizing efficiencies to increase revenue generation
- Partner with the Business Development teams to identify areas for improvement, developing solutions to improve processes and performance
- Lead change management efforts related to Business Development processes and performance initiatives, ensuring that stakeholders are engaged and supportive of the changes
- Create, evolve and own all Business Development process documentation, centrally controlling all documentation and communication with stakeholders
- Develop and maintain strong relationships with internal stakeholders, including Business Development, Marketing and Operations to ensure alignment and knowledge transfer
- Perform process audit and risk analyst, identifying failures and remediationary action plans
**What we need
We are looking for brilliant talents willing to share our enthusiasm and passion for Satispay's project.
If you're looking for a job where you challenge yourself, learn and professionally grow, Satispay is the right place for you!
You have:
- Experience in process management, creating detailed process mappings and documentation
- Proven record of working in a fast-paced, dynamic environment with multiple competing priorities and activities
- Experience in working cross-functionally with lots of stakeholders to drive critical business changes
- Experience in an multinational and mutli-cultural environment with strong English language skills
You are:
- An excellent communicator, with the ability to effectively communicate with stakeholders at all levels of the organization.
- Analytical with exceptional problem-solving skills, with the ability to develop solutions that can be translated into direct actions
- Detail driven, with a curious mind.
You think outside of the box and are open to new ideas
- Striving for excellence through understanding, anticipating and dedication to achieve results
**Logistic & Salary
The role is based in Milan with a hybrid work policy.
We offer a competitive salary, commensurate with experience.
Stock option plan available.
**The selection process
Once we receive your CV, we will take time to evaluate it carefully.
Should there be a match for this or any other position at the Company, we will be in touch with you. Our selection process may vary in the number and order of steps but generally includes: HR interview, technical evaluation and final meeting in person.
Satispay is an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sexual orientation, gender identity or national origin.
We promote the inclusion and work integration of people belonging to protected categories - as regulated by Law 68/99.
- This job opportunity is addressed to both sexes, in accordance with Laws 903/77_.
LI-DNI
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