Business Support Administrator Milano

Business Support Administrator
Milano
Lombardia, Milano

Who We Are

Viva Wallet is a leading European cloud-based neobank, delivering the future of payments, now.

With presence in 24 markets, it is the payment institution with the largest footprint in Europe.

Viva Wallet's mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and embedded banking services tailored to their needs.

Latest innovations include "tap-on-phone Viva Wallet POS app" turning any Android mobile to a card terminal, and "Smart Checkout" payment gateway that can increase conversion by 21%.

An advocate of sustainable cashless economy, Viva Wallet harnesses the power of their disruptive in-house technologies to provide digital payments services in 19 languages and 9 currencies, featuring over 24 payment methods.

**What you will do

- Support the Italian Team in all tasks related to sales, administration and special projects

- Support the merchants in case of after sales issues, like handing in missing documents, their Viva Wallet account, terminals etc.

- Identify new leads and enter and update customer data and other relevant information in the database

- Execute defined sales campaigns

- Support the preparation of the necessary sales material (presentations, scripts, folders etc.

)

- Manage stock of the POS devices

- Promote team spirit and be committed to constant learning

**Requirements**:

- Minimum 2 years of expertise in a sales support position

- Experience in professional communication with merchants

- Ability to have several tasks and issues in check at the same time

- Resiliency and the ability to handle a high workload in a fast-paced environment

- BA degree

- Computer literacy

- Excellent use of Italian and good use of English language

**What We Offer

- A competitive salary (above the collective bargaining agreement and dependent on professional qualifications and experience)

- Working in a positively challenging and appealing environment with great colleagues

- Exceptional technical knowledge in the payment and banking industry