Business Unit Manager Ops Italy - Milano Office - Milano

Business Unit Manager Ops Italy - Milano Office -
Milano
Lombardia, Milano

Since its inception in 2016 , Otoqi has established itself as a leading French start-up in the automotive logistics sector. Our strength lies in combining cutting-edge technology with operational excellence. Each year, our 2000 partner drivers move over 500, 000 vehicles across Europe, all delivered in under 48 hours. Our platform helps car dealers and rental companies overcome their logistical challenges. We set the industry standard for vehicle transportation in Europe, offering ever more reliable and faster service through continuous innovation. In 2023, we achieved a record-breaking 500, 000 completed missions With €10M raised in our Series B funding round in 2024 , and a presence in France, Italy, and Germany, we are targeting new countries for our international growth in the coming years. To support our next phase of development, we are looking for an exceptional Business Unit Manager (IT-FR) based in Italy: Team Leadership & Management: Lead international Fleet Management businesses and teams across 2 countries: Italy and France Provide guidance and support to team members to enable their professional growth and development Pursue revenue and margin goals while considering the broader company direction Occasional travels within Italy and France to meet clients, international teams and management Champion Otoqi's mission and values, inspiring passion and commitment among team members Operations & Account Management: Drive business operations of 2 countries: Italy and France Lead, support and develop the Operations & Customer Service Management teams Ensure the loyalty and the satisfaction of the customer's portfolio Explore new business opportunities with the current clients Nurture strategic partnerships with relevant external stakeholders (suppliers, lawyers, financial advisors, ) Cooperate with internal cross-functional teams (ie Digital Product, Operations Excellence, BPO representative, ) Required: Proven track record of success in a leadership role, with at least 5 years of working experience At least 2 years of people management, leading a well-structured organization Strong strategic thinking, analytical skills, and business acumen Excellent communication and people management skills Strong flexibility and adaptability to a fast-paced environment Great team leadership and organizational skills Mandatory spoken/written proficient English (C1) Ability to challenge "the way things are done", drive and implement change. Appreciated: Background in a large tech scale-up and/or automotive industry Experience in B2B context with mid to large accounts In-depth knowledge of French is advantageous Account management experience J-18808-Ljbffr