Cashier - Boutique Milano
Hermès was born in Paris in 1837 as a laboratory of harnesses and saddles for horses. Since then, six generations of artisans have explored new crafts, animated by a creative impulse, combined with beautiful and processed with care material. Today, Hermès is an international group committed to innovation in a subtle harmony between past, present and future. It is a company founded on high standard values of dedication to excellence and authenticity of its objects. An independent family house that pursues its French artisan tradition: Hermès creates, sells and manufactures beautiful, useful and durable objects.
The company brings together more than 20, 000 employees in 50 countries; the Italian branch is located in Milan and provides local support and management to the 10 stores present in the country.
Hermès Italie was born in 1987 with the first store in Milan, 21 via Sant'Andrea. Since then, the branch has opened and continuous growth has led to the current retail presence in the country: 10 stores, including 2 seasonal openings and 2 flagship stores, located in Milan and Rome.
GENERAL ROLE The Cashier is responsible for ensuring and supporting all cashiering and accounting activities based on the specific needs, and providing the most memorable customer journey during the final boutique experience.
MAIN RESPONSABILITIES Embody values and culture, showing highest integrity and ethical behaviour, proactively promoting the same attitude and passion;Cash opening and closing operations;Control that payments are carried out correctly, quickly and efficiently;Monitor cash transactions associated to the different payments and clients;Support and answer to any customer inquiries during the final steps of their boutique experience. PROFILE Bachelor's degree preferably in accounting or an equivalent academic background;Fluency in Italian and English. A third language will be considered an advantage;Professional background: previous experience in similar positions, preferably in a luxury goods boutique;Proficient with Excel / IT tools;Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile. Hermès engages positive and passionate people who own the following requirements:
Excellent interpersonal and communication skills, with a customer service orientation;Team player mentality to build meaningful relationships and ability to work autonomously;Availability, flexibility and dynamism to function in a high-pace environment;Determined to be part of a people-centric retail project, for which a vocation for human values, passion and a strong aesthetic sense is required.
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