Categorie Protette - Addetti Alle Vendite Lazio

Categorie Protette - Addetti Alle Vendite
Roma
Lazio, Lazio

ABOUT THE BRAND

At Karl Lagerfeld, we are driven by Karl's mantra: "Embrace the present and invent the future. "

Always contemporary and forward-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld.

We are the only fashion house that carries Karl's name on its door and we strive to live up to this responsibility in everything we do, every day, with the utmost joy and passion.

Our headquarters in Paris and in Amsterdam are home to a highly diverse and driven team of KARL family members that hail from over 25 countries.

Together, we aim to create meaningful stories and product concepts that connect to Karl's world and iconic attributes.

Women's ready-to-wear, bags, small leather goods and underwear are managed directly from our Amsterdam headquarters, while other categories, including menswear, footwear, fragrances, eyewear and more, are developed with best-in-class licensing partners.

We connect with our consumers on multiple levels, ensuring that our online and offline approach goes hand in hand.

We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners, and our strong digital footprint, spearheaded by our KARL. COM flagship store, which reaches 96 countries.

Our digital channels currently represent more than 30% of our overall full-price business.

We are a dynamic, fast-growing and inclusive company built on professionalism and strong values.

At KARL LAGERFELD we're committed to working toward the highest standards of sustainability and integrity across all areas of our business, .

In 2019, KARL LAGERFELD joined as a founding member of the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas: climate, biodiversity and ocean protection.

**ROLE

We are selecting a part-time

**Sales Associate **for our Castel Romano store.

The Sales Associate will provide excellent and friendly service by assessing the customer's needs, and providing assistance as needed.

The Assistant will know how to greet, evaluate, advise and close the sale with each customer.

She will work collaboratively with the Store Manager and other Sales Associates to ensure customer needs are always met.

Each of them will be responsible for the safety of the working environment in which purchases are made.

**Soddisfazione del cliente**:

- It is a question of providing excellent service in a welcoming working context which, above all, allows the customer to experience a positive purchase experience which encourages him to become loyal.

- You must consistently show a genuine desire to help customers

- The figure we are looking for will promote customer loyalty using company tools such as, for example, mailing lists, loyalty cards, and customer books

- Will provide additional information doing everything possible to satisfy the customer

- If a product is not available, it will always offer valid alternatives

- Handle customer complaints in a professional manner by forwarding them to your manager.

**Conoscenza del prodotto**:

- This implies exceptional product knowledge that reflects the quality of service you intend to provide.

- Excellent knowledge of trends and fabrics ( _eg_, composition, terminology, how to care for the garment, styles, etc.

)

- It is able to maximize the product's potential to generate sales.

**Incremento delle vendite**:

- This implies good knowledge of the business, which will allow you to increase your sales.

- Can provide feedback to the Store Manager on what is being sold

- Knows how to generate a customer base who will buy regularly

- Knows which products are selling the best and which are the least, and uses this information to increase overall sales.

"The offer is aimed at people belonging to the Protected Categories pursuant to article 1 of Law 68/99 ".

**JOIN #TEAMKARL

- At #TEAMKARL, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team.

We welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. _