Cecconi'S Hostess Lazio

Cecconi'S Hostess
Roma
Lazio, Lazio

Who We Are

We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries.

The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally.

Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.

**The role

At Soho House a **Host/Hostess, ** is responsible for greeting guests, answering all incoming calls, and creating reservations for Cecconi's and Club as well as supporting runners and waiters with clearing tables for arriving reservations.

As a Host you support the team with organizational efficiency and are great at building relationships as well as fostering positive experiences for all from the moment they arrive until they depart

A successful Host provides excellent service to guests and members via friendliness, discretion, and accuracy.

We hope you enjoy working with others, know your way around a phone system, and have a warm and friendly disposition!

**Main Duties

- Welcome every member by name and guest is with open arms and in a hospitable manner

- Support and assist with answering high-volume phone lines and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries

- Speak to standard Q&A regarding menus, hours of operation and amenity availability/pricing and comfortable reaching out for support to ensure all inquires are addressed and in a timely matter

- Maintain a clean, sanitary and safe work environment, Host area and support Runners/Waiters with clearing tables for next tables arrival

- In real-time ensure any guest related concerns are addressed and action items have been set and a manager is notified

- Build relationships with members and guests and communicate and red flags and positive feedback to management to assess

- Influence a fun and positive atmosphere by being approachable and professional

- Administrative tasks (i. e.

properly keeping all paperwork logged and filed) Performs other duties as assigned by supervisor/manager.

**Opportunities for all