Center Operations Specialist Napoli

Center Operations Specialist
Napoli
Campania, Napoli

U. S. Citizenship Required Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do. Center Operations Specialist Position The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). Principal Duties and Responsibilities (Essential Duties) Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Engage and interact with Center visitors, serving as a subject matter expert about its amenities, programs and services. Help to maintain Center operations within budget, monitor inventory, and handle cash. Create and maintain a Standard Operating Procedure file detailing local operational procedures. Assist in planning and overseeing operational areas including programs, logistics, and inventory management. Compile and prepare announcements, stories and photos for social media and local media representatives. Deliver, or assist in managing the planning and evaluation of USO programs and activities. Assist in developing and maintaining working relationships with the U. S. Military and local community leaders. Coordinate with Center colleagues to ensure adequate resources for all programs and events. Communicate key information to volunteers and maintain reports from the volunteer database. Direct prospective volunteers through the application process and coordinate on-the-job training. May be required to operate a USO or personal motor vehicle. Other duties as assigned, including backfilling for Center Operations Manager. Job Specifications High School Diploma or equivalent. 2 years work experience in event management, marketing, retail, customer service, or related role. Strong interpersonal, customer service and problem-solving skills. Proficiency using computers and various software applications. Ability to exercise sound judgment related to controversial subjects. Demonstrated ability to show initiative and manage multiple projects. Ability to achieve results while working collaboratively in a team environment. Ability to perform basic math and follow proper cash handling procedures. Willingness to work non-standard hours as needed. General knowledge of military community preferred. Ability to obtain and maintain proper credentials necessary to access USO Center locations. Must be a strong advocate of the USO's mission. Details This position is located in Naples, Italy. Preference will be given to local candidates within commuting distance. U. S. Citizenship Required Resume and cover letter are required for full consideration. Background check – education, criminal and driving required. If that's not enough to convince you, here are some direct quotes from employees: The organization truly cares about the people who work here. The way the organization has handled COVID has been top notch. Everyone is friendly and easy to talk to. The mission alone provides a positive and meaningful purpose. theUSO Apply today. Join the mission. Join Team USO. U. S. Citizenship Required J-18808-Ljbffr