Chef De Rang Lazio

Chef De Rang
Roma
Lazio, Lazio

Hotel de Russie is situated between the Spanish Steps and Piazza del Popolo.

Everything that's great about Rome is within reach.

Since its opening, aristocratic travellers, Russian royalty and renowned artists have all passed through our elegant lobby.

With its Secret Garden, Hotel de Russie is a green oasis in the centre of the city.

**The Position

**CHEF DE RANG

**Main purpose**:

The Chef de Rang is responsible of the flawless delivery of restaurant service to our guests, whose satisfaction is the main objective of our team.

Reports to: Maitre and Restaurant Manager.

**Main duties & responsibilities**:

- Responsible of the satisfaction and service of the restaurant's Guests.

Organise and lead the operations in the part of the restaurant assigned.

Coordinate his/her commis de rang in order to meet all service standards.

- Support the Maitre in creating a personalised interaction with the Guests and tailor made culinary experience for each one of them

- Responsible of the cleanliness and appearance of the restaurant

- Responsible of the equipment and supplies assigned to perform the service

- Contribute to the achievement of the economic targets of the outlet.

**Competencies required**:

- Collaboration: be open with colleagues and proactively offer support and share information and knowledge with them.

Listen and respond constructively to HODs ideas/suggestions/feedback.

Be able and willing to work as a team within the department and with other departments.

Demonstrate sensitivity to cultural differences and diversity, treating others with respect and inclusiveness regardless of position level or background.

- Personal Effectiveness & Communication: be open and have positive approach, ask for feedback about own performance.

Demonstrate self-control and present information clearly and with confidence.

Ask questions to ensure understanding.

Listen and respond empathically to others.

Use and interpret non-verbal behaviours to enhance understanding.

Write clearly and concisely (if relevant to the role).

- Professional development: Be open to and accept constructive feedback and use it to improve.

Take on new learning opportunities willingly.

Use experience as a learning opportunity and make adjustments to improve own performance and be focused on own professional development.

Ongoing dialogue with HOD on own performance objectives.

- Business orientation: Understand how personal objectives impacts department and hotel targets.

Demonstrates a good knowledge of the hotels, their products and services.

Understand how costs impact on profit.

Behave constantly according to the Rocco Forte Pillars to guarantee the loyalty of the guests to the brand.

Be able to follow guidelines and priorities assigned by HOD in order to achieve goals in a timely and satisfactory way.

Perform his/her tasks with integrity.

- Technical Skills: Constantly look for opportunities to exceed our Guest's expectations.

Remain focused on offering excellence even in challenging situations.

Demonstrate empathy: be aware of needs and emotions of others.

Create a genuine connection with others.

Demonstrate technical competence and knowledge related to the role.

Look for Guest's feedback and use it to improve service.

Be responsible for own actions and behaviours.

**Other requirements**:

- Fluent in English and Italian

- Previous work experience in a Restaurant, hotel experience will be a plus

- Passion for service and ambition to grow professionally

- Attention to detail

**We offer**:

- Fixed-term (6 months) labour contract according to C. C. N. L.

Settore Turismo;

- Learning & development activities;

- Career opportunities within Rocco Forte Hotels.

**Workplace**: Hotel De Russie, Via del Babuino 9, 00187 Roma.