Chef De Rang Firenze

Chef De Rang
Firenze
Toscana, Firenze

The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards ofthe hotel and in line with the Company''s DNA values in order to encourage sales and maximizeguest satisfaction. ? The service team is well managed, having delegated the appropriate tasks to the teammembers. ? A High quality of product and service is maintained in the outlet. ? The outlet is developed in an entrepreneurial manner, looking for opportunities togenerate more business at all times. MAIN RESPONSIBILITIES? Responsible to Head Waiter / Waitress, Supervisor, Assistant Manager, Outlet Manager. ? Report to duty punctually wearing the correct uniform, clean and well pressed includingappropriate shoes (polished) and nametag at all times according to the hotels dress code& grooming standards, maintaining a high standard of personal appearanceand hygiene at all times. ? A courteous, professional and efficient service is provided at all times. ? All duties and tasks are performed as per the tasks required at the outlet. ? Be knowledgeable of all services and products offered by the hotel. ? Have a thorough knowledge and understanding of all food and beverage items offered bythe department assigned. ? Have the knowledge and understanding to explain and perform upselling all items offeredby the department assigned as well as offering alternatives. ? Monitor operating supplies, equipment and reduce spoilage and wastage successfully. ? Ensure that the place of work and surrounding area is kept clean and organized at alltimes. ? Successfully perform opening and closing procedures established for the assigned outlet? Handle guest enquiries in a courteous and efficient manner and report guest complaintsand feedback to supervisors. ? Report guest complaints immediately to the supervisors and ensuring follow up isperformed with the guest. ? Be knowledgeable to operate the existing POS system based on the trained responsibilitylevel as assigned in the department. ? Understand and strictly adhere to the rules & regulations established in the hotel's policymanual and the hotel's policy on fire, hygiene, health, & safety. ? Maintain a good rapport and work relation with staff in the assigned department andwithin the hotel. ? Attend and contribute to all staff meetings, departmental trainings and hotel initiatedtrainings scheduled. ? Undertake reasonable tasks and secondary duties as assigned by the Department Head. ? Respond to any changes in the department as dictated by the hotel management. ? Assist in carrying out scheduled inventories of products and operating equipment. ? Perform any other assigned reasonable duties and responsibilities as assigned. ? Project at all times a positive and motivated attitude and exercise self-control. Additional responsibilities and tasks can be added at any time according to the needs of thebusiness and of the hotel. ? Passionate for Food & Beverage? People Oriented? Passionate for European luxury? Entrepreneurial? Straightforward? Sense of responsibility? Team player? Analytical thinker? Flexible and reliable? Tolerant and open minded? Works well under pressureEXPERIENCE: To fill the position, the following is required:? Experience in an F&B service role. LANGUAGE: Ability to work and communicate in a multinational environment:? Local language – excellent oral and written skills. ? English – excellent oral and written skills. ? Additional language – beneficial? Ability to work as part of a team, thrive underpressure in challenging circumstances and comeup with proactive, rational solutions. ? Excellent written and verbal communication skills. ? Excellent organizational and time management skills. ? Applies a professional, confidential and ethicalapproach at all times. ? Works in a safe, prudent and organized manner. ? Ability to operate computer and office equipment. Role: Chef de RangJob Type: Seasonal , Full TimeLocation: Florence, Apply for this job now.