Chef De Rang
Serve food courses and alcoholic beverages to guests.
Answer questions on menu selections.
Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
Follow cycle time guidelines for all meals.
Maintain cleanliness of work areas throughout the day.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Inspect the cleanliness and presentation all china, glass, and silver prior to use.
Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed.
Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service.
**Guest Relations
- Address guests' service needs in a professional, positive, and timely manner.
- Thank guests with genuine appreciation and provide a fond farewell.
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Assist other employees to ensure proper coverage and prompt guest service.
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e. g. , LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e. g. , escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
- Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
**Physical Tasks
- Read and visually verify information in a variety of formats (e. g. , small print).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move over sloping, uneven, or slippery surfaces.
- Move up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
**General Food and Beverage Services
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Follow appropriate procedures for serving alcohol (e. g. , TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).
In caso di necessità di trasferimento a Roma, si potrà richiedere un posto letto presso la nostra **Staff House** ristrutturata di recente.
Contratto di lavoro: Tempo pieno
Benefit:
- Mensa aziendale
- Sconti sui prodotti o servizi dell'azienda
Orario:
- Turni
Tipi di retribuzione supplementare:
- Maggiorazione lavoro festivo
- Quattordicesima
Esperienza:
- chef de rang: 1 anno (Preferenziale)
Lingua:
- inglese (Obbligatorio)
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