Circuit Breaker Field Service Technician
Circuit Breaker Field Service TechnicianAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. This position reports toService Team Leader
Your role and responsibilitiesIn this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention through effective communication of service work timelines and expectations.
The work model for the role is: #LI-Onsite (with on-site intervention). This role contributes to the Electrification Service division.
You will be mainly accountable for:
Performing maintenance, commissioning, and troubleshooting of low and medium voltage apparatus at customer sites according to contract requirements, applying health and safety ABB rules. Conducting detailed inventories and inspections to determine necessary maintenance and repairs. Troubleshooting and repairing equipment, and recommending changes such as new equipment or modified procedures to improve performance and customer satisfaction. Providing recommendations to management to improve operations and customer service, and ensuring coordination with the customer for documentation required, safety coordination, and planning. Supervising service activities performed by external resources. Preparing all technical and work reports to be signed by customer representatives. Referring to management for any clarification required during the service activities, and notifying the quality team of quality issues discovered. Following on-site intervention depending on schedule estimated at 200 days per year (80% Italy - 20% abroad). Qualifications for the roleYou have at least 2 years of experience in the same field. You are qualified in reading schematic, electrical, and wiring diagrams. You work well both independently and as part of a team. You actively seek solutions instead of focusing on problems. Technical Diploma or degree in mechanical or electrical field. You are at ease communicating in Italian and English, both written and spoken. What's in it for you? Coaching and mentoring from senior leaders and colleagues. Benefit from an open and solution-oriented work culture. Enjoy a supportive and solution-driven team environment. More about usWe value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory
For further info: Letizia Breviario, Talent Partner
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