Claims Assistant
Why join us?
DWF Claims is looking for a highly organized and detail-oriented individual to join our team as a Claims Assistant.
This role requires strong administrative, communication, and organizational skills, with a keen eye for detail and the ability to maintain confidentiality at all times.
The ideal candidate will thrive in a fast-paced environment and consistently meet deadlines.
In this role, you will support Claims Handlers and Adjusters for our international clients, ensuring that all information and data provided is accurate and clear.
You will also assist with the operational and administrative functions of a Practice Group/Practice Area, while developing the key skills and experience required for an Administrative Assistant.
We offer fixed-term contract and a hybrid work model.
Responsibilities Opening claims and entering payments in the system Reviewing and managing incoming emails and voicemails, ensuring compliance with service level agreements Supporting Claims Handlers with tasks to manage their workloads efficiently Performing data input tasks to produce accurate management information Working independently but also working effectively with colleagues to ensure all claims are checked and submitted before the deadline Following all the Firm's policies and procedures Performing all general administrative tasks What will help you succeed in this role?
Essential: Computer literate including proficient use of Microsoft Office Fluent in both English and Italian Excellent administration / organisational skills Ability to prioritise effectively and manage multiple tasks Excellent attention to detail to be able to carefully analyse information Ability to work well under pressure and to tight deadlines Excellent teamwork skills Desirable: A good team spirit with excellent communications skills What we offer At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary.
Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us.
Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family.
In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs.
Our recruitment process upholds the highest standards of fairness and engagement.
It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation.
We aim to create a positive experience for all candidates and offer any adjustments or additional support.
About us DWF is a global legal business providing Complex, Managed and Connected Services.
We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.
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