Claims Handling Specialist (Property)
We're a tech-driven insurance company with Latvian roots, causing waves in industry with our fresh approach.
Our secret?
Placing people's lifestyles at the heart of our products and leveraging the power of automation.
The result is an insurance experience that's as hassle-free as it gets.
No need to buy and cancel policies anymore - just a simple, convenient subscription service that smoothly integrates insurance into your everyday life.
Today, we are sprinkled across Latvia, Lithuania, Poland, France, Germany, Italy, and Estonia.
We're all over the place, and we're just getting started.
We are on a mission to redefine the way you think about insurance. Which Balcia insurance subscription are you? As a Claims Handling Specialist, your role will mirror that of a savvy detective armed with a briefcase, unravelling enigmatic insurance cases to prevent them from vanishing into the "insurance twilight zone, " all while expertly navigating the labyrinth of paperwork. Get ready to:evaluate and handle complex Property insurance claim casesmanage and administrate the claims documentsenter and update data in the information systemsfacilitate the claims data exchange with external partnersprovide high-quality customer service to our customerscollaborate with other departments and provide advice within your area of expertise. About you:an exciting challenge is what gets you up in the morning;you put passion and energy in everything you do and get satisfaction from it;you are supportive and friendly and have a high level of responsibility;you are a fast learner, have an eagle eye for details and know how to handle sensitive and confidential information;you are results-driven and have a mindset that allows you to always think outside the box. Sounds familiar?
Great!
Shoot us a message and let's see where this connection takes us!To fit in here you'll need:2+ years of experience in property claims handlingknowledge of the claims handling process and the related laws and guidelinesability to work under stressful conditionshands-on experience with MS Officeadvanced knowledge of Estonian & Englishwillingness to learn and adapt to new policies, procedures, and technologiesattention to detail and analytical skillscapability of handling multiple tasks simultaneously and prioritizing work efficientlyopenness to working in our cool shared office space. Reasons why you'll love it here:You will be working from our modern office in Tallinn in vibrant Ülemiste City, while also having the option of a nomad-desk.
What does that mean?
Simple!
In addition to our Estonian office, you can occasionally choose to work from dynamic locations across Riga, Warsaw, and Vilnius, or, if you wish, your home office. Say goodbye to micromanagement and hello to creative freedom!
Our flat organizational structure empowers each employee to make meaningful decisions and contribute directly to our shared vision.
Our bonus system aligns your personal goals with company objectives, giving you the freedom to grow in a way you see fit and earn a little extra along the way. Balcia brings a whole new meaning to insurance, making it dynamic, vibrant, and full of exciting surprises!
From creative brainstorming and innovative projects to unique collaborations, it's never boring at Balcia!You'll receive a competitive salary that's based on your competencies and previous experience.
What's more, you'll receive Stebby compensation (from day one!
), additional paid days off, amazing discounts on Balcia products to keep you and your family safe, and many more.
As lovers of surprises, we make sure that each year our benefits package is reviewed with the intent to include even more bonuses!PleasuresNo 1: Flex to the max.
Sounds a bit stale, right? What's that, you say?
Days off, work from home or abroad, individualized working hours?
Ok, we got you!No 2: What ceiling? There are no stop signs for your growth at Balcia.
Come work for us and become your best self. No 3: Bonuses or pop-up parties?
How about both!If you work hard, we dish out bonuses and host parties to celebrate.
How often?
We look at our quarterly results and then put it to a vote.
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