Client Advisor And Stockist - La Rinascente, Rome Lazio

Client Advisor And Stockist - La Rinascente, Rome
Roma
Lazio, Lazio

Welcome to RIMOWA, the first German Maison under the LVMH Group.

Every RIMOWA is a vehicle for storytelling, a trusted travel companion that has a shared experience with its owner, taking on the character of those that use them.

Each dent, scratch and sticker is a record of a unique personal journey.

For more than 120 years, RIMOWA has dedicated itself to developing unique products that fuse our mission as a global lifestyle brand to develop the essential tools for a lifetime of travel with our heritage of innovation.

Tools that are created with function, resilience and longevity in mind.

We believe that the most meaningful journeys don't just last for a single trip, they last for a lifetime.

Celebrating our inclusive and diverse culture is core to RIMOWA's DNA.

We know that for our business to thrive, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate and to reflect our broad consumer base.

We view diversity as one of the key enablers that helps our business to grow.

As a Client Advisor and Stockist at RIMOWA, your role will be composed of 2 parts:

a Client Advisor part:

- Provide an outstanding and unforgettable client experience.

Whether they are long-time RIMOWA brand ambassadors or are discovering our products for the first time, ensuring that our clients embark on their own personal RIMOWA journeys is our top priority.

- Build long-term relationships with our clientele by leveraging our tools to foster brand loyalty.

- Assist with special requests and perform repairs in coordination with our client care department.

- Be a team player, first and foremost, who is eager to learn about our products, our brand and history.

A team player at RIMOWA is diplomatic, embodies the our values, collaborates with their colleagues and is always there to lift the team spirit.

and a Stockist part:

- Make sure to keep RIMOWA stock organized, accessible and always up to date in order to facilitate store organisation and coordinate with your team to drive sales in-store.

- Supervise the deliveries and coordinate with head quarters for annual stock counts.

- Provide an outstanding and unforgettable client experience.

Whether they are long-time RIMOWA brand ambassadors or are discovering our products for the first time, ensuring that our clients embark on their own personal RIMOWA journeys is our top priority.

- Be a team player, first and foremost, who is eager to learn about our products, our brand and history.

A team player at RIMOWA is diplomatic, embodies the our values, collaborates with their colleagues and is always there to lift the team spirit.

**Profile**:

We love what we do at RIMOWA and are eager to hear from you if you are:

- Organized and structured

- Passionate about storytelling, lifestyle, luxury and travel.

- Enthusiastic about retail and delivering memorable experiences for our clientele.

- Have a great eye for visual details and are eager to achieve team objectives.

- Proactive in how you approach clientele, build long-term relationships and approach each situation with a collaborative spirit.

- Experienced in luxury or taking your taking your first steps in the sector.

- Fluent in Italian and English.

Additional languages are a plus.

We look forward to hearing from you.