Client Advisor - Capri (Seasonal) Capri

Client Advisor - Capri (Seasonal)
Capri
Campania, Capri

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community.

Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Position: CLIENT ADVISOR Seasonal - Capri For our boutique in Capri, we are currently looking for a highly motivated Client Advisor with a strong passion for creating an exclusive experience for our customers.

We value results-oriented individuals who have a willingness to learn, are always up-to-date on fashion trends, and have a strong interest in our brand and our product. Responsibilities will include: Client Master the client journey; Create customer emotion and desire; Engage existing and prospect clients as per weekly plan defined by store management; Deliver the Valentino Couture service impeccably in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing, and farewell); Focus on development and retention of existing clients, recruitment of new and potential ones; Engage the client through every selling opportunity - walk-in, private appointment, phone consignments; Actively participate in the sales in partnership and appointment routine.

Operations and Visual Deal with all sales and after-sales activities (boutique returns, end of season, customer returns, repairs, complaints); Ensure product good maintenance, replenishment on the floor; Know the warehouse stock of all categories to ensure re-stock shelves and maximize sales; Respect administration and operations procedures; Liaise with the in-store visual to follow display guidelines; verify and report all relevant information to store management.

Qualifications: Retail experience; Excellent interpersonal and effective communication skills; Fluency in English is essential, a second language is preferred; Be a team player with a proactive attitude; High fashion knowledge; Ability to adapt to changing needs of the company as necessary; Must have a client network in a luxury environment.

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity.

Inspiring a sense of belonging, passion, and engaging colleagues are the bases of our inclusive and multifaceted world.

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