Client Advisor - Chinese Speaker Milano Rinascente
Job ResponsibilitiesAs a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.
You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team goals. Duties & ResponsibilitiesDrive and achieve individual and team objectives and be accountable for sales resultsWelcome every Client and provide the best Client experienceAdvise Clients across the Brand and all product categoriesEngage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyaltyPerform as a team-player, participate in all activities contributing to the overall objectives of the storeLearn and master Brand and product knowledgeRespect Louis Vuitton Brand standards in terms of grooming and behaviourFollow the company's policies and proceduresProfileExpected Attitudes & SkillsFluent level of Chinese, Italian and EnglishCuriosity, Empathy, Agility, Commercial MindsetPassion for the BrandProfessional AttitudeResponsibility & OwnershipExcellent communication skillsGood team playerAbout Louis VuittonFounded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake.
From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock.
Today, Louis Vuitton's legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.
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