Client Advisor - Emporio Armani Firenze
Giorgio Armani S. p. A.
The Armani Group is a leading company in the fashion and luxury sector, with more than 8, 000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world's major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.
Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. The Armani style, in expressing a precise vision – down to the most minute detail, is a style in the truest sense of the word: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears.
Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values through style. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.
Context and purpose of the job:
Within the Emporio Armani store in Florence, you will join the team as Client Advisor. In particular, you will reflect the brand philosophy and be characterised by professionalism, attention to detail and technical knowledge.
Responsibilities: Ensure excellence by offering an outstanding Client ExperienceBuild client loyalty, engaging potential, new or existing clientsMonitor your own performance, achieving the assigned KPIsProvide an impeccable image of the boutiqueEnsure product good maintenance, replenishment on the floor, knowing the warehouse stock of all categories to ensure re-stock shelves and maximize sales Requirements: Must have skills: 2+ years of experience in the same role, possibly within the Fashion & Luxury industryHigher education diploma and/or degreeFluent knowledge of EnglishStrong interest and passion for the fashion industryExcellent communication and interpersonal skillsTeam spirit Nice to have skills: Mastery of clienteling activitiesFluency in any other language apart from English is surely appreciated We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.
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