Client Advisor - Padova Padova

Client Advisor - Padova
Padova
Veneto, Padova

We are currently looking for **Part Time/Full Time** **Client Advisor** to join our **Diesel Store in Padova**.

**You**:

- Authentic, passionate trusted client advisor: an intuitive sales associate with a passion for style.

- A powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision.

- Courageous with ideas and innovative in your approach, always ready to grow and learn.

**Key Responsibilities**:

- Act and think first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of clients

- Welcome and assist each client providing an excellent in-store experience at all times

- Be a master at storytelling and at the art of asking engaging questions

- Create a long-term authentic bond with clients by making them feel the experience is truly about them

- Deal effectively with customer complaints by liaising with the line manager when necessary.

- Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results

- Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.

- Prove Brand and product knowledge

- Ensure and maintain the shop floor and visual display high standard, complying with

- Company operational guidelines and stock procedures.

- Contribute to ensure a high level of security and is attentive to prevent product thefts, including tagging garments and merchandise on the floor

- Think innovatively about how we can improve and generate new ways, be up-to-date with new fashion trends and competitors

- Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives

- Manage and drive sales by understanding client desires and create a hand-crafted experience for the client to achieve the best sales performance

**Key Requirements

- Previous experience in sales roles is a plus; Experience in structured Fashion Luxury/Retail Companies is a plus; Passionate in Retail, Client service and commercial mindset;

- Excellent understanding of the luxury sector and product sensitivity;

- Strong communication skills;

- Willingness evolve in the organization, willingness to relocate is a plus;

- Digitally aware and open to new ways of working

**What we offer

- Full Time and Part Time contracts

- A competitive pay depending on Store performance: you will have commissions on concession sales

- A range of development opportunities in Diesel and OTB group Store network in Italy and abroad

- A generous employee discount on Diesel and OTB group Brands

- A awesome, young and dynamic team

- Highly inclusive working environment

- Lunch vouchers for each working day

Contratto di lavoro: Tempo pieno, Part-time

Tipi di retribuzione supplementare:

- Commissione