Client Advisor / Personal Shopper
We are recruiting for a leading international fashion company a Digital Private Client Advisor for the Italian market for their Brussels office.
Role Overview The role is based in Brussels.
Missions Develop the company's Client Portfolio by nurturing existing clients, reactivating lapsed clients, and acquiring high-value prospects by providing an exceptional omnichannel experience.
Retain clients by growing and maintaining relationships through curated animations and leveraging the event calendar relevant to your market.
Achieve and exceed individual sales targets through personalized product recommendations and client sophistication.
Grow High End digital sales share through elevating the product offering.
Build a strong understanding of your client preferences by creating qualitative client profiling.
Host regular virtual and in-store appointments and drive conversion on commercial High End events.
Profile 3 - 5 years' solid work experience in Luxury retail and distance selling.
Strong business acumen and understanding of client development.
Confident to communicate with VIPs and HNWI (high net worth individuals) both verbally and in writing.
Passionate about styling.
Tech savvy and computer literate.
Understanding of and ability to interpret analytics into recommendations.
Autonomous with a solution-driven mindset.
Ability to work shift rotations (Monday to Sunday, 08 AM - 08 PM).
Able to travel when necessary.
Benefits Excellent remuneration package based on experience, skills, and performance.
Be part of a dynamic international team.
Work Location: In person.
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