Client Advisor - Roma La Rinascente (W/M/D) Lazio

Client Advisor - Roma La Rinascente (W/M/D)
Roma
Lazio, Lazio

Position**:

Welcome to RIMOWA, the first German Maison under the LVMH Group.

Every RIMOWA is a vehicle for storytelling, a trusted travel companion that has a shared experience with its owner, taking on the character of those that use them.

Each dent, scratch and sticker is a record of a unique personal journey.

For more than 120 years, RIMOWA has dedicated itself to developing unique products that fuse our mission as a global lifestyle brand.

To develop the essential tools for a lifetime of travel with our heritage of innovation.

Tools that are created with function, resilience and longevity in mind.

We believe that the most meaningful journeys don't just last for a single trip, they last for a lifetime.

We are looking for a **Client Advisor** for our recently opened new store of **Roma La Rinascente**.

Join us in this new adventure!

As a Client Advisor at RIMOWA your role is to:

- Provide an outstanding and unforgettable client experience.

Whether they are long-time RIMOWA brand ambassadors or are discovering our products for the first time, ensuring that our clients embark on their own personal RIMOWA journeys is our top priority.

- Build long-term relationships with our clientele by leveraging our tools to foster brand loyalty.

- Assist with special requests and perform repairs in coordination with our client care department.

- Be a team player, first and foremost, who is eager to learn about our products, our brand and history.

A team player at RIMOWA is diplomatic, embodies the our values, collaborates with their colleagues and is always there to lift the team spirit.

**Profile**:

We love what we do at RIMOWA and are eager to hear from you if you are:

- Passionate about storytelling, lifestyle, luxury and travel.

- Enthusiastic about retail and delivering memorable experiences for our clientele.

- Have a great eye for visual details and are eager to achieve team objectives.

- Proactive in how you approach clientele, build long-term relationships and approach each situation with a collaborative spirit.

- Experienced in the Retail/Hospitality/Customer Service sector.

- **Fluent in Italian and English**.

Additional languages are a plus.

Start date : ASAP.

Contract : Permanent.

Working hours : full time.

We look forward to hearing from you!