Client Advisor - Seasonal Rm

Client Advisor - Seasonal
Roma
Lazio, Rm

We are seeking an experienced and proactive Client Advisor to join our team in Taormina.

As a Client Advisor, you will act as a Brand Ambassador, delivering exceptional service and creating a memorable experience for every customer.

Key Responsibilities Tailor the client experience to elevate the brand's impression and foster customer loyalty. Mentor and support Sales Staff to ensure smooth operations on the shop floor. Promote and sell products by identifying the needs of our international customers. Deliver outstanding customer service and build long-term relationships with clients. Maintain store standards in line with company guidelines. Embody and passionately communicate the company's projects through effective product knowledge. Build and nurture lasting relationships using clienteling tools (e. g. , Client Book, client ceremony guidelines) and systems (e. g. , CRM). Monitor stock levels and assist Sales Staff with inventory-related activities. Support basic cash operations when necessary, including handling the till. Requirements Fluency in Italian and English; additional languages are a plus. Minimum of 3 years of relevant experience in luxury retail. Familiarity with client ceremonies and effective sales techniques. Strong understanding of store KPIs. Self-motivated with a positive attitude and professional selling skills. Excellent customer focus with strong presentation, interpersonal, and communication skills. Proven ability to work effectively as part of a team. Location: Taormina, Italy

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