Client Connectivity Analyst - Milan Milano

Client Connectivity Analyst - Milan
Milano
Lombardia, Milano

Client Connectivity Analyst - Milan Multinational responsible for the management of the Italian financial markets is looking for a Client Connectivity Analyst in Milan.

The Client Connectivity Analyst reports to the Head of Connectivity Services and:

supports the provision of connectivity services (helping the team within the product life cycle);

interacts with other divisions/departments/teams to ensure customer satisfaction;

supports the team in designing or improving processes and procedures;

supports the team in reaching the ISO 27001/20000 and 22301 certifications for Connectivity Services;

supports the team to reach the revenues budget.

Minimum Requirements:

Master's Degree preferably in Telecommunications or Electronics Engineering or related topics/equivalent experience;

At least 2 years of work experience in information technology with a focus, possibly, on connectivity services (experience with carriers and/or connectivity providers and/or datacenters is considered a plus);

Experience in processes/procedures review;

Knowledge of ISO 27001/20000 and 22301 certification would be highly appreciated;

Fluency in both spoken and written English;

Strong organizational and analytical skills;

Good knowledge of Microsoft Office Package (Word, PowerPoint, Excel).

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