Client Delivery Manager - Categorie Protette (L. 68/99) Milano

Client Delivery Manager - Categorie Protette (L. 68/99)
Milano
Lombardia, Milano

Do you get excited when hearing about trademarks and brand protection news?

YES? !

So do we!

At Corsearch, there's no pushing trademark solutions and brand protection from our thoughts.

We're thinking about coined trademarks in the car, a detailed design search over lunch, counterfeits while sitting with the in-laws, and anti-piracy while working out

We are a mission-led company, driven by a passion for making the world better and safer for our brand customers and their consumers.

It's what we do.

And people come to Corsearch to be challenged, developed, supported, and valued

The Role As a Brand Protection Client Manager, you will have an impact on the online presence of the clients you are working for.

Together with various brand owners, you will be working towards a safe online environment in which the goal is to get rid of all IP infringements that take place around the world.

By doing so, you will also make sure that creativity is rewarded, and consumers are protected from illegal and dangerous products.

Counterfeits are commonly sold by organized criminal networks that are often linked to terrorism and human trafficking, which means that you can have a positive global impact while working with colleagues who come from all over the world.

The working atmosphere is informal and lively, and you will learn a lot about the increasing importance of e-commerce.

We focus heavily on personal development and try to create a nice environment for everyone to work in, while you eventually become a master in the practical enforcement of IP rights around the world.

Learn more about Client Management and our business here Responsibilities and Duties Oversee the day-to-day management of clients' accountsBuilding and maintaining close relations with clients to achieve excellent customer satisfactionOversee monthly reportingCoaching and training analysts to meet clients' expectationsWorking independently and effectively with other team members in locations around the worldEnforce intellectual property infringements, which will include types of Counterfeit, Copyright, Trademark, and Design InfringementDevelop relationships with platforms, hosts, registrars and other third parties to improve efficiency in dealing with takedown requestsFinding new and innovative ways to better protect client interestsPerform in-depth investigations and identify key offendersCollaborate with other team members to ensure highest quality of serviceAttend and participate in client meetingsCandidates must be registered under Categorie Protette (L. 68/99)Essential Excellent English language skills, both verbal and written, with the ability to communicate effectively verbally and in writing to a range of audiences and stakeholders both internal and external. Customer/Client facing support experience. Demonstrated ability to work across a matrix organisationDemonstrated delivery of performance management and personnel developmentProven delivery of business outcomes and targets on time and against quality standards, with a focus on continuous improvementKnowledge of internet technologies and networkStrong capabilities in MS Power Point, Word & ExcelProven ability to demonstrate objectivity, sound reasoning, and delivery of solutionsAbility to conduct research online across a wide range of subjectsAbility to deliver reports and presentations to a high standardHighly self-motivated with the ability to prioritise, meet deadlines, and manage changing priorities for both yourself and the teamCollaborative approach and willingness to compromise to find solutions;A results oriented individual who thrives working in a fast paced environment and maintains a calm approach and sound judgement when operating under pressureHas the ability to be agile in improving frameworks and processes as technology evolvesIdeally, a Law (LLB), Information Technology or equivalent Bachelor's degreeExperience working in the brand or content protection industry would be advantageous. Corsearch is an equal opportunity and inclusive employer and does not tolerate discrimination of any kind.

We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported.

We welcome applications from all individuals regardless of race, nationality, religion, gender, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic.

Together, we are working proactively to build a workplace where everyone can belong and be at their best selves.

Together, we make an Impact

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