Client Development Director, Italy Milano

Client Development Director, Italy
Milano
Lombardia, Milano

Founded in 2022, Adlook merges the art of advertising with the science of technology, drawing on deep learning to develop impactful and privacy-dedicated solutions. Catering to the world's leading brands and advertising agencies, Adlook, through its cutting-edge DSP, provides tailored services designed for customized and outcome-based advertising solutions.

**What you will do**:

- Support sales lifecycle through technical expertise and ability to provide solutions to problems;

- Take charge of maintaining and expanding the regional client portfolio, assuming the role of a strategic advisor to facilitate problem-solving conversations and deliver exceptional client services;

- Provide innovative solutions that meet the clients' needs and our business goals;

- Serve as the primary point of contact at Adlook for existing clients, addressing technical and commercial inquiries with utmost professionalism and efficiency;

- Lead key client meetings in collaboration with the sales organization;

- Develop trusting and productive relationships with key stakeholders both internally and externally;

- Engage in product development by analyzing the requirements for creating a product that effectively addresses our clients' business objectives, while also acting as a bridge between our clients and the product team;

- Take the helm in leading and expanding the regional Client Development team, taking charge of their daily operations, fostering motivation through transparent expectations, creating career development plans, offering constructive feedback, and upholding a standard of excellence to cultivate future leaders;

- Manage for team bandwidth, delivering a high-level of account support and reporting progress against goals to management;

- Communicate effectively with other functional leaders by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organization;

- Define best practices in terms of client onboarding, client interactions and grow tactics.

**Requirements**:

- 5+ years of experience in adtech (ideally in a DSP, SSP, measurement, ad serving solutions, data provider);

- Experience in developing strategically grounded, insight-driven solutions;

- Strong technical and commercial acumen;

- Experience with complex tech solutions and problem solving (ideally in a SaaS company);

- Analytical skills;

- Proven track record of driving account growth with large customer accounts;

- Strong management and leadership skills;

- Ability to build strong relationships with internal and external stakeholders, executive team and industry groups;

- Previous managerial experience required;

- Excellent communication and interpersonal skills;

- Ambition to develop personally and nurture the development of others;

- Excellent influencing and negotiation skills

- Proficient in English and Italian at a business level

- Spanish proficiency is highly desirable

**Why Adlook? **:

- Join an extraordinary company which focuses on future proof solutions;

- Being part of the RTB House group with over 1500 employees globally;

- You will have an impact on the success of the new entity, which will become a strategic revenue source for Adlook group. Your work matters and is essential to the evolution, growth and success of our new business;

- "Your Workspace. Your Choice. " Work from home, work from an office space, or blend the two together in a way that works for you;

- You will get to work with amazing people in one of the fastest growing sectors in online advertising;

- Opportunity to work in a truly international environment;

- Friendly atmosphere while working with a dynamic team of open minded professionals with passion for internet technology and advertising solutions.