Client Director Milano

Client Director
Milano
Lombardia, Milano

Job Title:

Client Director

**Job Description**:

- Delivers innovative and ambitious, strategic and commercial solutions that balance client and agency values working closely with colleagues and clients

- Builds strong client relationships as a trusted advisor with senior client and industry of stakeholders

- Deepens the relationship to ensure retention and growth

- Manages team to ensure they also build strong relationships with their counterparts to deliver outstanding client service

- Immerses self and team in clients' business: understanding their challenges, objectives, external economic environment, markets they operate in, competitive threats and relevant partner agencies; knows their business model, how it is performing and what success looks like; knows client's products inside out and applies this knowledge to deliver innovative, ambitious client plans and service

- Uses account plans to stimulate and track future work; manages resources effectively

- Understands client commercial framework and works with senior account leadership to ensure business is run profitably

- Improves client satisfaction to expand existing revenue streams and build new ones

- Manages systems for forecasting accurate spend and track progress

- Translates agency strategy into innovative, executionable business plans for own client that deliver business value

Person Specification

- At least 10 years of experience in international agencies/projects

- Fluent English, spoken and written.

- Excellent organizational and relational skills

- Previous management of a luxury and fashion client

- Proactive and collaborative attitude

**Location**:

Milan

Brand:

Dentsu Creative

Time Type:

Full time

Contract Type:

Permanent