Client Director
Client Director We are looking for a Client Director with extensive market research experience and proven track record in brand engagement and / or product innovation, to join a very dynamic and fast growing team.
Our Client is one of the most exciting and successful insight and analytics companies in the world.
This is a client facing role, requiring insight consultancy skills and this is also a commercial role - so you must enjoy both.
Your primary responsibility will be to expand the business among both new clients and existing.
Operating your own targets, you'll be supported by (country and global) leadership and research management to understand what your clients are looking for, and to design and deliver that.
You will be the CEO of your own accounts, and master of your own destiny, with coaching from the MD but also with a lot of autonomy.
You will be given some accounts to take over, but you must also be willing to help the Company to grow a new roster of client relationships, which will come from a combination of your network, incoming leads and wider outreach and marketing initiatives.
Your key responsibilities will include to develop and execute the commercial strategy for your clients, as agreed with your country MD:
Develop new business from new and existing national and international clients using our extensive range of research solutions;
Work closely with the MD and the global consultant team on new business pitches;
Create compelling proposals that stand out, delight clients and go above and beyondspecific client objectives and expectations;
Work closely with and mentor the local market research team, to ensure we deliver high quality insights to clients.
Add value to research findings and act as client partner, helping clients make the right decision.
Help the Company to continually improve the quality of the research they are delivering;
Work as part of an International account consulting team and be flexible and committed to team and client objectives.
You'll have either an agency or client side background (or a combination of both) and at least 7+ years' experience.
A Client Director within our Client has an academic degree and experience in the market research industry.
The following criteria are also essential:
Proven success in managing and building significant accounts;
Good client network and trusted name to clients;
Ability to consult with clients at all levels and translate business needs into creative and innovative research solutions;
Great at converting new business opportunities;
Strong communication and presentation skills;
Good interpersonal skills and the willingness and ability to manage small
- or medium-sized teams on a project-by-project basis;
Energy, enthusiasm, a desire to succeed and to help others to do so as well.
Fast growing, agile, digital oriented environament;
Disruptive market proposition;
Working with great brands like TikTok, Unilever, Heineken;
Lots of opportunity to progress and develop;
Teamwork culture;
Opportunity to work with the international team, with global clients on exciting global projects;
Working from home or from offices in Milan (or Barcelona).
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