Client Director - Financial Services Milano

Client Director - Financial Services
Milano
Lombardia, Milano

Da remoto: Remoto

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7, 400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

The Client Director will be responsible for supporting and generating new business with a defined account in the Financial Services Industry. The Client Director will own and nurture executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients.

What you get to do in this roleThe Client Director builds and cultivates trusted relationships within clients, while achieving sales quotas for allocated accounts on a quarterly and annual basis. Provide strategic leadership to a client. Serve as the key relationship manager between the customer and ServiceNow. Collaborate with the greater ServiceNow solution teams to develop and deliver a ServiceNow solution based on the customer's strategic outcomes. Manage all Executive relationships between ServiceNow and assigned client. Coordinate and oversee worldwide development of assigned accounts, including development and deployment of worldwide resources. Build trust and deep multi-tiered relationships through assigned client's organization, from project/IT teams to CxO level. Communicate effectively laying out a clear roadmap and building capabilities across the client and ServiceNow teams to enable a World Class customer experience. Achieve financial targets set out for the assigned clients, including Licenses, Renewals & Professional Services. QualificationsTo be successful in this role you have:

7+ years of experience in client management, and aligning account strategies to revenue opportunities. 2+ years of experience as a Client Director/Strategic Account Executive or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management. Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (ideally within software or IT sales organizations). Demonstrable track record of achieving sales targets. Solid network in the Retail industry. Capable of leading virtual/matrix teams. Ability to understand broad, macro-level business IT needs for a prospective client. Fluent in Italian and English. Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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